Unicode Mode

From: Warren Guffey (wguffey_at_modernfold.com)
Date: 02/16/05 

Date: Wed, 16 Feb 2005 10:25:13 -0500

We are running Outlook 2003 against Exchange 2003 and recently when we have
setup new systems or had to recreate profiles we have been getting an error
message when they attempt to setup their archive file using the old orginal
one. Here is the message (summarized): "Outlook is runnning in Unicode mode
against Exchange server and cannot archive items to a non-Unicode Outlook
97-2002 Personal Folders archive file."

We followed a standard upgrade path from previous versions of office to the
current and the same for Exchange from 5.5 to 2003. From what I have read
Unicode mode seems to deal with multilingual (SP?) situations in email, we
do not have a need or concern for this ability. What are options for people
with existing archive files? I know I can create a new one but then I have
to move all of the contents of the original to the new and some of these a
pretty large and could take some time. When I check my system settings it
indicates that it is running in non-unicode mode, how does this get set? I
didn't noticing anything during setup for this option. One user had a new
Windows profile created on a system with the same Office install; she had
now problems with the archive under the original profile but when we
recreated her outlook account it gave her this message. We never reinstalled
office at all and this doesn't make sense to me. I can't seem to find any
documentation on how to switch from Unicode to non-Unicode.

I know this is lengthy but I wanted to give as much info as possible. Any
help or advice would be appreciated.

Warren

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