RE: Can not open .rtf attachments

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From: Kkat (Kkat_at_discussions.microsoft.com)
Date: 02/14/05 

Date: Mon, 14 Feb 2005 10:55:01 -0800

what version of windows are you using?
if you are win2000 or XP professional, are you logged into a domain?
have you tried saving the rtf to a different folder?

the message you are getting indicates that you do not have sufficient
permissions to save to that folder, or that it is unable to save there for
some other reason. check to make sure the folder is not read-only, and then
make sure the drive you are trying to save to is not full.

"Janet" wrote:

> I have a user that is trying to open attachments with .rtf extensions. She
> receives the following error message when trying:
> Can't create file: Redline.rtf. Right Click the folder you want to create
> the file in, and they click Properties on tehshortcut menu to check your
> permissions to the folder.
>
> She has tried saving the file, but same error message appears. She can
> forward the message to her secretary to open/print for her, but she wants to
> be able to open the file herself. Any ideas? We are using Outlook 2000

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