Re: How to set up email from my web site address?
From: Don I (don.newsgroups_at_n0spam.donireland.com)
Date: 02/11/05
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Date: Fri, 11 Feb 2005 18:16:41 -0500
OK I had a few spare minutes and went and double checked, your provider is
using CPANEL. That means that you should see TWO mail icons. One says
"Webmail" and the other says "Mail". Click on "Mail". And go from there.
-- Don I "Don I" <don@n0spam.donireland.com> wrote in message news:eLBnoTIEFHA.1408@TK2MSFTNGP10.phx.gbl... > That gives me a little more info. When you login to the control panel, > what's the first thing you see? Does it look something like this picture > (attached)--is it CPANEL? > > If it's CPANEL, then click on MAIL. Then click on "Manage/Add/Remove > Accounts". Then you can create a new account there. If I clcik on > WEBMAIL within CPANEL, I'm presented with HORDE and SQUIRRELMAIL. > > I think maybe that's where you're going wrong. > > If it's NOT CPANEL, then I dont' know how to tell you to create your > accounts. But YES do need to create your accounts before you can use them > in Outlook. > > "Buzz" <Buzz@discussions.microsoft.com> wrote in message > news:5574583E-9F92-4514-A398-654B3BD2ED8A@microsoft.com... >> Don. Yes it's SapphireSoft and yes, I have the $12 service. What I'm >> confused about is VERY basic, I think. Can I set up using my email >> address >> (like:john@mywebsite.com) simply by adding an account through Outlook and >> using the POP3 and SMTP addresses that Sapphire gave me OR do I have to >> somehow go through SapphireSoft's Control panel to set it up? >> SaphhireSoft's >> Control Panel is where I was confronted with the choice of NeoMail or >> SquirrelMail - with no explanation of what those services do. (I still >> don't >> know what they do, by the way, or whether I need to use them.) Thus, my >> simple question: Can I set up using my email address >> (like:john@mywebsite.com) simply by adding an account through Outlook and >> using the POP3 and SMTP addresses that Sapphire gave me OR do I have to >> somehow go through SapphireSoft's Control panel to set it up? >> >> And, if I want other addresses like sales@mywebsite.com, do I just set up >> other Outlook accounts? Thanks for your help. >> >> "Don I" wrote: >> >>> Assuming you mean "Sapphiresoft.net", their free service doesn't seem to >>> provide pop mail access and is ad-supported (which would be another >>> reason >>> they'd want to force you to use web mail. If you're talking about the >>> $12 >>> per year plan, it DOES say that it gets 50 pop mail accounts. >>> >>> If you have any plan other than the free one, I'd say that you have >>> reason >>> to expect pop mail access. If they've given you an address and it won't >>> work even though you've entered the information into outlook correctly, >>> I'd >>> tell them that it doesn't work and if they want to continue receiving >>> payment from me, they'd better get it working because I don't pay for >>> service that doesn't work. >>> >>> Without an account, I can't get in to check out their support >>> information >>> (or lack thereof). >>> >>> If you DO have the free plan, I can understand why they'd refuse to >>> support >>> your efforts to use Outlook with their service--but they should at least >>> explain that to you. >>> >>> Either way, if they're refusing to tell you anything about this, I don't >>> think they're worth the trouble. >>> >>> I've been using a web host that I'm pretty satisfied with--they're very >>> responsive to my questions and someone is there 24/7. www.ace-host.net >>> >>> Good luck. >>> >>> "Buzz" <Buzz@discussions.microsoft.com> wrote in message >>> news:8A96BC73-D8FC-4796-9280-3843BC0D161C@microsoft.com... >>> > Sapphiresoft is the host. They have no FAQ and their email support >>> > often >>> > provides answers that don't match the questions I ask. Very >>> > frustrating. >>> > >>> > Why did they put the webbased interface (Neo and Squirrel)as spart of >>> > the >>> > setup process? Can I go directly to Outlook? Thanks. >>> > >>> > "Don I" wrote: >>> > >>> >> 1) If they refuse to provide you with the support you need, I'd find >>> >> a >>> >> new >>> >> host--and tell them WHY you're leaving. >>> >> >>> >> 2) If it's pop mail, then you should be able to use Outlook. Off >>> >> hand, >>> >> it >>> >> sounds to me like it's NOT POP mail. Who's the host? I'll take a >>> >> look >>> >> through any support/sales material they have out there and see what I >>> >> can >>> >> find. >>> >> >>> >> "Buzz" <Buzz@discussions.microsoft.com> wrote in message >>> >> news:A5BAD77A-4E9F-4FD2-A7D9-E23FAB7883E5@microsoft.com... >>> >> >I am trying to set up my email address off of my new website. For >>> >> >ex. >>> >> > john@myweb.com. The web host provides NO support, so can anyone >>> >> > here >>> >> > help >>> >> > me, please? >>> >> > The host has given me the POP3 and SMTP addresses, but then they >>> >> > have >>> >> > given >>> >> > me the choice of NeoMail or SquirrelMail to use. Why do I need >>> >> > them >>> >> > and >>> >> > why >>> >> > can't I use Outlook 2003? I tried to use the NeoMail, but with no >>> >> > luck. >>> >> > Is >>> >> > it in conflict with Outlook? >>> >> > Thanks for any help you can give. I'm stumped. >>> >> > >>> >> >>> >> >>> >> >>> >>> >>> > >
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- In reply to: Don I: "Re: How to set up email from my web site address?"
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