Re: Personal Folder Backup Tool - No Personal Folders Available or

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From: Francine Otterson (FrancineOtterson_at_discussions.microsoft.com)
Date: 02/11/05 

Date: Fri, 11 Feb 2005 14:11:03 -0800

Brian,

My apologies dis-regard the browse button issue. He did not have any of the
files selected to be backed-up once we did this - the browse button was
available.

Also- there is only one personal folder that is not listed and I believe it
is not in the standrard location. I will try this thank you.

Francine Otterson.

"Brian Tillman" wrote:

> Francine Otterson <FrancineOtterson@discussions.microsoft.com> wrote:
>
> > Update - now 2 of 4 are showing up. They are saved in the same
> > location, connected and in the folder list of Oultook.
>
> Originally you said:
>
> > My customer has 3 personal folders on his local system that he would
> > like backed-up.
>
> Where did the fourth one come from?
>
> > Also, the option to browse for the location of the backup is greyed
> > out.
>
> Are you saying that clicking File>Backup>Options does not allow you to enter
> anything in the "File location" field or that the Browse button does
> nothing?
>
> At the very worst, close Outlook, make sure it's really gone by looking for
> OUTLOOK.EXE on the Processes tab in Task Manager, and just copy the PSTs to
> the safe location.
> --
> Brian Tillman
>
>

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