Re: Just wanted to report a small annoyance THAT TURNED INTO HUGE
From: Roady [MVP] (newsgroups_DELETE__at__DELETE_sparnaaij_NO_._SPAM_net)
Date: 02/07/05
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Date: Mon, 7 Feb 2005 21:41:56 +0100
No, I had it bookmarked :-)
The look of http://support.microsoft.com depends on which country you have
set in your regional setting. For both Dutch and US I can choose Contact->
Provide Feedback-> Microsoft Wish.
A search on "product feedback suggestions" on Microsoft.com will put in the
first 10 results as well.
-- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -What do the Outlook Icons Mean? -Create an Office 2003 CD slipstreamed with Service Pack 1 ----- "Disgusted of Tunbridge Wells" <DisgustedofTunbridgeWells@discussions.microsoft.com> wrote in message news:1B4E3D75-576F-49D0-A0F6-8FB806EA502C@microsoft.com... > Thanks. > > And may I ask how you navigated to that page ? Did you start at > support.microsoft.com ? > > "Roady [MVP]" wrote: > >> There are a lot of ways to provide product feedback longer than 80 >> characters; >> http://support.microsoft.com/?id=114491 >> >> The print even/odd pages is for manual duplexing. >> >> -- >> Robert Sparnaaij [MVP-Outlook] >> www.howto-outlook.com >> >> Tips of the month: >> -What do the Outlook Icons Mean? >> -Create an Office 2003 CD slipstreamed with Service Pack 1 >> >> ----- >> "Disgusted of Tunbridge Wells" <Disgusted of Tunbridge >> Wells@discussions.microsoft.com> wrote in message >> news:EFA26F45-A519-48C1-9D3D-80923D3CC0CB@microsoft.com... >> > gI have been using Outlook for many years. It has always been somewhat >> > annoying that Outlook does not allow one to print a single page of a >> > message >> > (even though it helpfully offers to print the even or odd pages, >> > whatever >> > use >> > that may have!). After limping along for years (editing the message >> > before >> > printing, sending off to pdf, etc.) I innocently decided to go to >> > support.microsoft.com to report this "problem". This is where my small >> > annoyance turned into HUGE ANGER. Allow me to explain.... >> > >> > First of all, there was no place (repeat, no place) to allow you to >> > report >> > problems. It turns out that you can ask a question, or provide feedback >> > on >> > the support site, but "problem ? What problem ???". The closest thing I >> > could >> > find was the "let us support you for 35 quid (that is pounds sterling >> > for >> > non-UK readers), ask your question here!" page. When I started this >> > page, >> > it >> > asked me for the product ID (fair enough) but then when I went to >> > Outlook >> > to >> > find my Product ID. I was given a read only display which I could not >> > cut >> > and >> > paste. I don't know about you, but trying to copy 20 random numbers by >> > hand >> > from one screen to another is not exactly my favourite past time. So I >> > went >> > back out, and found a "provide feedback" page, which turned out to be >> > soliciting feedback on the "efficacy of the web support". However, the >> > comment box in this would only take about 80 characters before >> > stopping, >> > so >> > obviously, I could not provide the feedback. >> > >> > So I ended up here, probably likely to be accused of an entirely >> > inappropriate posting!. >> > >> > I never post anything anywhere! However, I must say that this time, I >> > am >> > really annoyed.. And all I wanted to do was tell microsoft how to >> > improve >> > their product for the millions that are stuck with using them day in >> > and >> > day >> > out, and day in and day out, and day in, and day out..... >> > >> > Cheers from the UK >> >> >>
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