Re: Outlook 2003 Using Aliases

From: Sue Mosher [MVP-Outlook] (suemvp_at_outlookcode.com)
Date: 01/24/05


Date: Mon, 24 Jan 2005 18:18:51 -0500

You didn't say what you actually meant by "aliases."

When I had a VA, I dealt with this by giving her full access to my mailbox
through a web interface. That ensured that all responses stayed in the
mailbox (something Outlook handles well only with Exchange accounts). She
moved all messages that she had handled into a separate folder so I had a
clear idea of what she'd worked on.

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
     http://www.outlookcode.com/jumpstart.aspx
"Sharen" <sharen0117@msn.com> wrote in message 
news:0ecb01c4f52a$44942e90$a301280a@phx.gbl...
>I have a home business supplying administrative services,
> including email management, for various clients.  For
> some, I simply use Internet or web-based mail programs.
> For some others, I ask them to use a rule or
> autoresponder to forward mail to me. A third means has
> been for the client to set up an account for me and have
> mail going into it directed to my home office.  All of
> these methods work.  Where I run into a problem is when
> the client wants me to receive and respond to the email
> as though I were he/she while leaving a copy on their
> server along with the response.
>
> The use of aliases has been suggested as a great means of
> handling this situation; but I feel that we must be
> missing something.  It seems to bring more issues than it
> resolves and we still have to send bccs to everyone.
>
> Can anyone suggest a solution for handling multiple
> clients' mail? 


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