Re: Outlook 2003 not connecting
From: neo [mvp outlook] (neo_at_online.mvps.org)
Date: 01/19/05
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Date: Wed, 19 Jan 2005 10:59:35 -0800
I wouldn't adjust the mtu w/out additional information because you have no
idea what the problem truly is in regards these foreign networks. (could be
anything from a PPoE type network, saturated network causing drops, to some
unforeseen thing that is interacting with your VPN solution.)
"Andy H." <AndyH@discussions.microsoft.com> wrote in message
news:7C607361-4D86-4EB3-876F-06D4EB84AE96@microsoft.com...
>I can give that a try, but if the user moves to another hotel everything is
> fine. Can get to mail no problem. It is some setting at certain hotels.
>
> "neo [mvp outlook]" wrote:
>
>> Depending on what VPN solution you are using, you might try changing
>> Outlook
>> 2003's authentication method from Kerberos/NTLM to just NTLM. (The
>> Kerberos
>> part causes some VPN solutions to drop packets.)
>>
>> "Andy H." <AndyH@discussions.microsoft.com> wrote in message
>> news:10CD0655-59F2-4D0F-9B1E-E37D1CA2E559@microsoft.com...
>> > Hope someone can help me. I have users who stay at hotel all over the
>> > country. When using broadband connections, of certain hotels, user can
>> > vpn
>> > into the network, access shared file, surf the net, but when they start
>> > outlook 2003 they get trying to connect messages.
>> >
>> > Someone mentioned the hotel need to set their mtu size to 1492. Has
>> > anyone
>> > ever heard of this solution?
>> >
>> > Any help is appreciated.
>>
>>
>>
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