Re: cannot receive email for multiple accounts

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From: cimitmap (cimitmap_at_discussions.microsoft.com)
Date: 01/18/05 

Date: Tue, 18 Jan 2005 09:17:03 -0800

Oh, another thing....you said: "In the logs, however, there was not a single
instance in which the server said that it had any messages. So if these logs
were from a time that there should have been messages on the server,
something funny is going on."

That is strange indeed because I sent multiple emails to the other accounts
set up in Outlook AFTER I set up outlook logging and in my POP3 GUI I can see
that those inboxes have received mail because the number of mail in their
inboxes has increased.

thanks.

"Jeff Stephenson [MSFT]" wrote:

> On Thu, 6 Jan 2005 09:09:02 -0800, cimitmap wrote:
>
> > Hi Jeff,
> >
> > Thanks for your response. I turned on diagnostic logging, restarted
> > outlook, then sent each of the 3 accounts an email from another
> > computer/server/domain. Only the Administrator account got the email. Then
> > I tested each email account in outlook...only the test email for the same
> > account showed up although again, my POP3 service tells me the other accoutns
> > got emails...just not in my inbox.
> >
> > Where do I find the log file on windows server 2003? Its not in any of the
> > locations listed for Windows 2000,XP, etc.
>
> Looks like you found the logfiles...
>
> Do all of your accounts have the same name? The logs show a lot of
> "cimit-6l9v8z9dw" account activity, plus some "CIMIT-6l9v8z9dw" activity.
> If your accounts have different names than these, then they're simply not
> being synchronized - if that's the case, check your send/receive group
> settings to make sure that you've got all accounts set to download mail.
>
> In the logs, however, there was not a single instance in which the server
> said that it had any messages. So if these logs were from a time that
> there should have been messages on the server, something funny is going on.
>
> I notice that you're using NTLM authentication (i.e. the "use SPA" box is
> checked for your account). Do any of the accounts in question correspond
> to the logged-in user on the Windows machine? There's a design flaw in the
> Windows component we use for POP3 such that it will always try the
> credentials of the logged-in user first, before using the credentials we
> pass it. If the logged-in user has a mailbox on the server, this means
> that you will always connect to that mailbox, regardless of the mailbox
> you're trying to access.
>
> One way to see if this is what's happening is to uncheck the "use SPA" box.
> In that case, the credentials that Outlook passes in will be used, rather
> than those of the logged on user.
>
> --
> Jeff Stephenson
> Outlook Development
> This posting is provided "AS IS" with no warranties, and confers no rights
>

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