Re: When closing Outlook 2003 I get Runtime Error

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From: Vanguard (see_signature)
Date: 01/13/05 

Date: Thu, 13 Jan 2005 12:31:21 -0600

"AlanRLindsay" <AlanRLindsay@discussions.microsoft.com> wrote in message
news:E8E4B878-FF04-4A48-950D-828FA3FC5F5D@microsoft.com...
> When I close Outlook 2003 I get the following runtime error _twice_:
> TITLE BAR: Microsoft Visual C++ Runtime Library
> Message is:
> Runtime Error!
>
> Program:
>
> This application has requested the Runtime to terminate it in an
> unusual
> way. Please contact the application's support team for more
> information.
>
> Once, and only once, this resulted in two events being added to the
> event log.
>
> Event ID 1000 "Faulting application outlook.exe, version 11.0.6353,
> faulting
> module unknown, version 0.0.0.0, fault address 0x35d3d597
>
> Event ID 1001 "Fault bucket 165106927"
>
> Because the events were generated only once, I am not at all certain
> that
> they directly relate to the problem.

Does the same error occur if you start Outlook in safe mode
("outlook.exe /safe") and then exit? If the error does not occur in
safe mode then you might have an add-in that isn't compatible with the
Office service pack level currently installed. When you exit Outlook,
it first has to unload all add-ins, but in safe mode none of the add-ins
are loaded so there are none to unload when exiting Outlook. 

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