Re: connecting via broadband?

From: Vanguard (see_signature)
Date: 01/08/05


Date: Sat, 8 Jan 2005 16:49:12 -0600


"Tambo" <Tambo@discussions.microsoft.com> wrote in message
news:F067B0F6-3A9B-44FF-8459-3318C29BE3FF@microsoft.com...
>I have just gone broadband, and am having difficulty downloading
>e-mails.
> When I click send/receive it trys to connect and gives me a message
> saying
> "error 678 the remote computer did not respond". How do I log on and
> download
> my mail??

Presumably your old e-mail accounts were with your old ISP (internet
service provider). Since you are no longer their customer (i.e., you
are not paying them to permit you access to their resources), your
mailbox doesn't exist over there anymore. Use the e-mail service for
the new ISP you just switched to.

If you still have a valid account at wherever is your old ISP or e-mail
service provider, how do you know their mail server is reachable and
running? Enter the following:

    telnet <pop3servername> 110

Could you connect okay? I'm not talking about then entering the 'user'
and 'pass' commands to login but just to see that you can reach their
mail server and that it is responsive so you get a mail session started
with it. Then do the same for their SMTP server:

    telnet <smtpservername> 25

Did you reach that mail server and start a session okay? Note that a
host that responds to 'ping' does NOT mean the server program is
actually running or responsive on that host. You can probably ping your
own host but if you are not running mail servers on it then you'll never
be able to have it accept e-mails (as a mail server). That's why I
suggest you try to establish a session with their mail server *program*
running on the host which you have already checked that you can ping to.

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