Re: Replying to messages forwarded (not redirected) by rule

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From: Jeff Stephenson [MSFT] (stephenson_at_online.microsoft.com)
Date: 01/05/05


Date: Wed, 5 Jan 2005 13:00:03 -0800

On Tue, 4 Jan 2005 17:31:03 -0800, aewsaws wrote:

> Jeff, thanks again. Here's the story. I use POP3 and individual email
> addresses for several companies with whom I work, but this newest one does
> use Exchange and they wanted me to use my company email address with them by
> using Remote Server and their version of Outlook. The problem is that I then
> have to manage a different calendar, contacts, etc., all online instead of
> offline on my laptop like normal. They don't allow POP3. So, presently they
> forward mail to me, but the mail shows up as coming from my own email address
> with that company and I can't hit "reply" to get to the original sender and
> CC's. Worse, the fowarded email doesn't show the email addresses of the
> sender or CC's, just their names. When we tried "redirect", I could hit
> reply and I could see the email addresses (checking "properties"), but the
> mail shows up as being "sent" to the address to which the mail has been
> redirected - and so I would have to (1) know that this mail was sent to my
> address with that company and (2) change the properties of the email reply so
> that it went from my address with that company instead of the default address
> which would be the one to which the message was redirected. Phew! Anyway, I
> was hoping to find a workaround - sort of a redirect which shows up as being
> sent to the original address, but simply shows up at the address to which it
> is redirected (a dumb redirect, instead of a smart one!). Thanks again,
> Jeff, for your posts. I hope you can help!

I don't know that you're going to be able to get Outlook to automatically
do what you want. I think, however, that you can make it easier for you to
select the right account when you reply, as long as the message is
redirected.

A redirected message has several fields added to its Internet headers, one
of the required ones being "Resent-From", which is the SMTP address of the
mailbox which was the original recipient that redirected the message.
While these won't show in anything you can see in Outlook, you *can* create
a rule for incoming messages with the condition "with specific words in the
message header". Put your mail address at the company in question in the
"specific words" field, and have the messages filed in a folder for that
company's mail. That way, you'll know that those, and only those, messages
in that folder should be replied to using the account for that company.

-- 
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights


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