Re: Help - Outlook names cache

From: pd (pd_at_discussions.microsoft.com)
Date: 12/25/04


Date: Sat, 25 Dec 2004 09:26:20 -0800

Brian. Thanks for the crystal clear explanation. If only this info were in a
book somewhere. Thanks again.

"Brian Tillman" wrote:

> pd <pd@discussions.microsoft.com> wrote:
>
> > Hello. Outlook XP (2002) client in a networked environment. This
> > person at my company wants to prevent a single cached name from
> > popping up in the “to” field when he types in “abc” for example.
> > According to
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;289975 you
> > can’t delete a single cached entry. You can only delete a cached
> > entry if there is more than one name that starts with “abc” and even
> > then you cannot delete the last cached entry that would fall under
> > “abc”.
>
> Although that article does describe how to replace a bad single entry with a
> good one.
>
> > I have tested this theory and it seems to be true. Doesn’t
> > make sense but it seems to be true. Does anyone know if there is
> > another workaround that would allow this to happen without deleting a
> > contact from his personal contacts?
>
> The autocompletion cache has no connection with the Contacts folder at all.
> You can do anything you want with the cache and it will never affect a
> Contact.
>
> > Even after deleting the last
> > contact that starts with “abc” and restarting Outlook that very last
> > cached “abc” remains. That’s right. It remains even without a
> > contact to refer to.
>
> Because the two are unrelated. The cache contains addressed you've entered
> into the To field. Thus, while some match Contacts (because you often send
> mail to one of your Contacts) they're not dependent on each other.
>
> > I tried opening
> > this file in Notepad to possibly remove that one entry but the
> > formatting was way off.
>
> You could conceivable use a binary editor to remove one name.
>
> > I downloaded a freebie nk2 reader from the
> > Internet but the freebie wouldn’t let me save changes.
>
> Then buy the commercial version of that program that will allow you to save
> the changes.
>
> > I realize that
> > if I delete the .nk2 file it will remove all cache. What I am trying
> > to do here is stop only one name from popping up and not all.
>
> Outlook, by itself, can't accomplish your goal. You'll have to spend some
> money.
>
> > Furthermore, if I have to go the route of deleting the file does
> > anyone know how to decide (as you go along) what names you want to be
> > added to the newly created cache file?
>
> Any address that goes through the resolution process will get added to the
> cache. If you don't want it in the cache, turn off the cache (autosuggest)
> prior to composing the message.
>
> > It seems as if Outlook creates
> > the cached entry the first time you type in “abc” and every time
> > after that the shortcutted name pops up.
>
> It creates the entry when it resolves the name.
>
> > Is there a setting to
> > configure that would force Outlook to give you the option?
>
> No.
>
> > Furthermore, after trying to open the file through Notepad I deleted
> > what I believed to be the one desired entry. What I found out is that
> > after deleting one entry in the file I was able to:
> > 1. Select any name from the personal contacts and then send the email
> > > after that, without closing Outlook, when I typed the first 3
> > letters of the name in the “to” the name popped up > however after
> > closing Outlook and restarting the name would not pop up – and that
> > goes for any name!!!
>
> Because you corrupted the cache file, thus disabling the cache function.
> --
> Brian Tillman
>
>



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