Re: .oft templates / signature problem

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From: Sue Mosher [MVP-Outlook] (suemvp_at_outlookcode.com)
Date: 12/23/04 

Date: Thu, 23 Dec 2004 07:55:35 -0500

I didn't say it would fix the problem. I said OL2003 SP1 has the same
behavior and registry value as OL2002 SP3+hotfix. Since you've already tried
the latter, I have no expectation that you'll see anything different with
SP1. Let us know if you do. 

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
     http://www.outlookcode.com/jumpstart.aspx
"Allison" <Allison@discussions.microsoft.com> wrote in message 
news:B4799E2C-8F59-44A9-B830-2647A63EAAAF@microsoft.com...
> We tried with every form, and with new forms; nothing helped.
>
> However, since you indicated that OL2003 SP1 fixes the problem, I've
> requested the upgrade.
>
> Thanks anyway for your help.
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> I'd suggest testing with another custom form. The fault could lie in the
>> form itself.
>>
>> "Allison" <Allison@discussions.microsoft.com> wrote in message
>> news:1CBEF585-AB8F-4738-98DE-DAF596E03E9F@microsoft.com...
>> > Sue,
>> >
>> > My IT personnel came over and did it while I watched.  Yes, they 
>> > stepped
>> > through the whole process but that didn't fix the problem.
>> >
>> > Allison
>> >
>> > "Sue Mosher [MVP-Outlook]" wrote:
>> >
>> >> Did you actually apply the hotfix and registry change? Outlook 2003 
>> >> SP1
>> >> behaves the same as OL2002SP3+ hotfix and supports the same registry
>> >> value
>> >>
>> >> -- 
>> >> Sue Mosher, Outlook MVP
>> >> Author of
>> >>      Microsoft Outlook Programming - Jumpstart for
>> >>      Administrators, Power Users, and Developers
>> >>      http://www.outlookcode.com/jumpstart.aspx
>> >>
>> >>
>> >> "Allison" <Allison@discussions.microsoft.com> wrote in message
>> >> news:4FF65807-CC4A-4DD5-878D-1FCE0389A3AB@microsoft.com...
>> >> > Thanks for that pointer Sue, however that didn't fix the problem.
>> >> >
>> >> > Anybody else have suggestions?
>> >> >
>> >> > My IT folks say I should just upgrade to Outlook 2003.  Does anyone
>> >> > know
>> >> > if
>> >> > that'll work?
>> >> >
>> >> > Allison
>> >> >
>> >> > "Sue Mosher [MVP-Outlook]" wrote:
>> >> >
>> >> >> See http://support.microsoft.com/?kbid=842778
>> >> >>
>> >> >> "Allison" <Allison@discussions.microsoft.com> wrote in message
>> >> >> news:0183976D-3CDB-4EF7-9A74-D44465F1DA87@microsoft.com...
>> >> >> > Outlook 2002, Windows 2000 Service Pack 4
>> >> >> >
>> >> >> > I have several .oft templates saved (plain text, no HTML or rich
>> >> >> > text).
>> >> >> > I
>> >> >> > access them by a button I customized on my toolbar, but I have 
>> >> >> > the
>> >> >> > same
>> >> >> > problem if I go through the menus (File/New/Choose Form/ then 
>> >> >> > select
>> >> >> > the
>> >> >> > template) to access these.
>> >> >> >
>> >> >> > I have the option to always use my signature box for new messages
>> >> >> > checked.
>> >> >> > That's the same as it's always been.
>> >> >> >
>> >> >> > SysAdmin did "some updates" to our computers last week, and ever
>> >> >> > since
>> >> >> > then
>> >> >> > Outlook inserts my signature into those .oft templates at the top
>> >> >> > before
>> >> >> > the
>> >> >> > message starts.
>> >> >> >
>> >> >> > Before the "updates", Outlook did NOT enter my signature into 
>> >> >> > those
>> >> >> > .oft
>> >> >> > templates, even though I had the option set to do that.
>> >> >> >
>> >> >> > How do I turn off this non-feature for existing .oft templates, 
>> >> >> > but
>> >> >> > leave
>> >> >> > it
>> >> >> > on for my other new messages?
>> >> >> >
>> >> >> > Allison
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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