Re: More Duplicate E-mails Outlook 2003

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: jph (jph_at_discussions.microsoft.com)
Date: 12/06/04 

Date: Mon, 6 Dec 2004 13:29:10 -0800

I tried. I don't think I am an idiot, but I can't seem to post a message
here with an attachment. I tried using the web interface at office online,
and using a news client (xnews).

Would love to get you the file.

"Jeff Stephenson [MSFT]" wrote:

> I'm not convinced that hotfix is the one that fixes one of the problems you
> may be having, because I think it was released before I checked in the most
> recent fix - I need to investigate it. Unfortunately, it seems that
> everyone (including the folks that write KB articles) seems to think that
> duplicate messages are a single problem with a single solution. That is
> not the case. If you could post your logfile I could see what is going on.
>
> --
> Jeff Stephenson
> Outlook Development
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> On Fri, 3 Dec 2004 21:29:02 -0800, jph wrote:
>
> > I spent significant time and effort trying to resolve this problem,
> > trying the "hotfix", creating and uploading the log file... still zip
> > answer.
> >
> > This is a common problem that many users must be having, but most
> > probably just don't recognize it as an Otlook bug.
> >
> > PLEASE HELP!
> >
> > "Jeff Stephenson [MSFT]" wrote:
> >
> >> Could you turn on diagnostic logging (see
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and
> >> post the OPMLog.log file (preferably as an attachment) after you've
> >> done a few send/receives in which this happens?
> >>
> >> -- Jeff Stephenson Outlook Development This posting is provided "AS IS"
> >> with no warranties, and confers no rights
> >>
> >>
> >>
> >> "jph" <jph@discussions.microsoft.com> wrote in message
> >> news:8E3BA115-5C2D-461B-8969-7E154B71EA76@microsoft.com...
> >>> I believe this is the problem described in KB 885243.
> >>>
> >>> I called and got the hotfix for it (office2003-kb885243-glb.exe).
> >>> This
> >> was
> >>> not easy to find or to get.
> >>>
> >>> I applied the hotfix, and it had no effect whatsoever. If I enable
> >>> "leave
> >> a
> >>> copy on the server" and send myself a test message, i get a copy of
> >>> that message every time I do a send/receive after that.
> >>>
> >>> c'mon MS! This is a pretty common issue, I would think, and I never
> >>> had
> >> it
> >>> with Outlook 2000. I am now on Outlook 2003 w/BCM SP1. Is there a
> >>> real
> >> fix
> >>> yet?
> >>>
> >>> Thanks.
> >>>
> >>>
> >>>
> >>> "Jeff Stephenson [MSFT]" wrote:
> >>>
> >>>> Does the once-a-day occurance happen only when you start Outlook?
> >>>> Could
> >> you
> >>>> turn on diagnostic logging (see
> http://support.microsoft.com/default.as
> >>>> px?scid=kb;en-us;Q300479) and
> >> post
> >>>> the OPMLog.log file (preferably as an attachment) after you get the
> >>>> duplicates?
> >>>>
> >>>> -- Jeff Stephenson Outlook Development This posting is provided "AS
> >>>> IS" with no warranties, and confers no
> >> rights
> >>>>
> >>>>
> >>>>
> >>>> "Clyde1" <Clyde1@discussions.microsoft.com> wrote in message
> >>>> news:0D518A1E-6F22-468F-96CB-EABBCF718E95@microsoft.com...
> >>>>> I am having the same problem in Outlook XP - only mine downloads the
> >>>>> duplicates daily. But only once per day, regardless of how many
> >>>>> times
> >> I
> >>>>> check the account.
> >>>>>
> >>>>> Further, I have two POP3 accounts set up, and it only occurs on one
> >>>>> of
> >>>> them.
> >>>>> I have "Leave a copy on server" checked on that account to allow
> >> access
> >>>> to
> >>>>> those emails from elsewhere. On the system I access the account from
> >> at
> >>>> the
> >>>>> office, I have the same settings and get no dupes.
> >>>>>
> >>>>> This is making me nuts - if I wait a week, I have 1500 unread emails
> >> in my
> >>>>> inbox, all duplicate copies of messages I've read already.
> >>>>>
> >>>>> "Webby" wrote:
> >>>>>
> >>>>>> The web interface hangs when the mail box is full 2,000 e-mails, so
> >>>>>> i do think that it isnt soley that issue. It has happened
> >>>>>> previoulsy when using outlook xp, but i mentioned earlier that i
> >>>>>> never ever recieved duplicate e-mails.
> >>>>>>
> >>>>>> So anyways an update... 10 days in since i deleted the e-mail from
> >>>>>> my server.
> >>>>>>
> >>>>>> NO duplicates to report on any account? Now ive mentioned this you
> >>>>>> just know i will get a mail dump
> >> tomorrow.
> >>>>>> E-mail is due to expire in 16 days so fingers crossed?
> >>>>>>
> >>>>>> Will keep you posted...
> >>>>>>
> >>>>>> "Jeff Stephenson [MSFT]" wrote:
> >>>>>>
> >>>>>>> You said that when you went to your web interface to delete the
> >>>> message but
> >>>>>>> that the web interface also hung. If that's the case, it's much
> >> more
> >>>> likely
> >>>>>>> that the problem is with your mail server not being able to deal
> >> with
> >>>> the
> >>>>>>> message than with Outlook.
> >>>>>>>
> >>>>>>> -- Jeff Stephenson Outlook Development This posting is provided
> >>>>>>> "AS IS" with no warranties, and confers
> >> no
> >>>> rights
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> "Webby" <Webby@discussions.microsoft.com> wrote in message
> >>>>>>> news:66C84B1B-6BB9-4BE4-A8C1-BEC6DADAD7D2@microsoft.com...
> >>>>>>>> That's got to be good news for all us sufferer's..
> >>>>>>>> ----------------- So Far so good. Bearing in mind that i have
> >>>>>>>> selected that messages sit on the
> >> server
> >>>> for
> >>>>>>> 16
> >>>>>>>> days, before being deleted.
> >>>>>>>>
> >>>>>>>> I went to delete the messages from my web mail, but couldnt get
> >> in
> >>>> as it
> >>>>>>>> just hung.
> >>>>>>>>
> >>>>>>>> So i went into e-mail settings advanced other.....
> >>>>>>>>
> >>>>>>>> Unticked the option to leave on the server, which greyed out the
> >>>>>>>> options below.
> >>>>>>>>
> >>>>>>>> Applied the the new settings, Then performed a send and recieve
> >>>>>>>> and changed my settings back.
> >>>>>>>>
> >>>>>>>> Visited my web mail once again and all the messages had been
> >>>> deleted.
> >>>>>>>> Nothing left over or missed so to speak.
> >>>>>>>>
> >>>>>>>> So that was 2 days ago, but i'm confident it WILL happen again.
> >>>>>>>>
> >>>>>>>> Its not a fix but a tempary solution..
> >>>>>>>>
> >>>>>>>> Hope this helps..
> >>>>>>>>
> >>>>>>>> I will seek out this thread again if it happens again...
> >>>>>>>>
> >>>>>>>> Cant wait for the fix to be implimented when ever it becomes
> >>>> avilable
> >>>>>>> (above
> >>>>>>>> post).
> >>>>>>>>
> >>>>>>>> Thanks for a Positive Reply Jeff :)
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>
> >>
> >>
> >>
> >>
>