Re: Why does outlook 2003 keep downloading the same messages?
From: Jeff Stephenson [MSFT] (stephenson_at_online.microsoft.com)
Date: 12/01/04
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Date: Wed, 1 Dec 2004 14:07:17 -0800
Could you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after you've received
some of these dups?
As to your vent, there are many ways in which duplicate downloads can occur
- it's not as simple as a single problem that can be fixed. Some of the
posts about duplicates are related to problems that have been solved but
the users haven't installed the service pack that fixes them. Others are
configuration problems that are easily corrected. There are also some mail
servers that make it impossible to tell which messages Outlook has already
downloaded (there's nothing we can do about those). Finally there is a
small (I believe) class of error whose cause I'm still working to track
down. Your log files would help me determine which class of problem you're
facing.
-- Jeff Stephenson Outlook Development This posting is provided "AS IS" with no warranties, and confers no rights On Tue, 30 Nov 2004 18:11:02 -0800, ek wrote: > It is not downloading all the messages, just some of them. It's not > consistent, but it seems to be newer messages, not older ones - just the > last several hours or day. I have 4 POP accounts (and no other kind) and > I separated them into different groups. That didn't help, but it seemed > to for a day. Then after a while it started downloading dups again. Once > it decides to download a message more than once, it does it for the next > few times of starting outlook, then stops when I delete all but one > message. It's very unlikely to be the email servers because this never > happens with outlook 2000, and there are more than one. > > VENT: In the time since I wrote this message, I've seen many other posts > for the same problem. Has this not been fixed? How could it be broken in > the first place? This is a fundamental problem that makes the software > unusable. Don't we get enough SPAM without having the client create > more? > > "Jeff Stephenson [MSFT]" wrote: > >> Is Outlook downloading *all* the messages you've left on the server, or >> only some? >> >> -- Jeff Stephenson Outlook Development This posting is provided "AS IS" >> with no warranties, and confers no rights >> >> On Mon, 29 Nov 2004 18:19:01 -0800, ek wrote: >> >>> I have it set to keep a copy of messges on the server for 15 days, but >>> I downloads the same messages each time I start outlook. I haven't yet >>> activated the installation. >>> >>> Thanks >>
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