Re: I need Automatic reply facility through a POP3 ISP
From: Vanguardx (see_signature)
Date: 10/09/04
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Date: Fri, 8 Oct 2004 19:52:38 -0500
"I am Michael" <I am Michael@discussions.microsoft.com>
wrote in news:0512A334-ED61-4C4A-BD1F-254E56B48507@microsoft.com:
> Thanks Vanguardx
<snip>
>
> It's not an ISP autoreply feature I'm after though, it's an Outlook
> feature. I run Outlook 24/7 at work through an Exchange server and
> the 'Out of Office assistant' allows me to set up auto-replies,
> message forwarding etc.
Why would you want a client-side solution that is unreliable, flaky, and
requires your computer to be powered up all the time (and cannot go into
Standby or Hibernate power modes) to *pretend* it is a server when you
have a perfectly good mail server already?
> Outlook help says this option is only available if mail is accessed
> via an Exchange server.
If you are in an Exchange orgnanization, the Out of Office assistant is
available. Otherwise, it isn't (because it is a server-side feature
that runs on the Exchange server, not on your host). Often a company
will NOT allow outside e-mails get auto-responded to. That is because
they don't want auto-replies sent to spam nor do they want customers to
think that the company is incapable of managing their resources to cover
when an employee goes on vacation. So typically Exchange is configured
to send auto-replies only to senders within the same Exchange
organization as the recipient (i.e., to senders within your own
company).
If you don't have Exchange then you need to use the rule-based kludge to
emulate the Out of Office assistant. However, since you have Exchange
but refuse to use it as your auto-responder, then it is very likely that
you running a rule-based auto-responder will violate the company
policies.
> Onetel is a POP server not an Exchange server hence the problem
If you don't want to use the auto-responder already included in Exchange
(and cannot get the Exchange admin to allow auto-replies go to external
senders), and if you don't want to use a rule-based auto-responder in
Outlook as per the KB article mentioned, then check if OneTel provides
an auto-responder with your e-mail account with them. After over two
dozen clicks in navigating their main and mailzone web sites, I gave up
trying to find what exact features they provide with their e-mail
accounts. If you don't see an auto-responder feature as an option in
your account with them then you'll have to call their tech help to find
out if they bother to provide one.
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