Re: Bug? Outlook 2003 can't handle LDAP, but Outlook Express 6 could??

From: Thomas H (T_at_H)
Date: 08/06/04 

Date: Fri, 6 Aug 2004 14:30:08 -0400

Diane, I tried the first two- I originally found those when I searched the
net, but they didn't mention Outlook 2003. But, I tried them now anyway,
and I get the same results. With both KB's, I exited Outlook 2003,
performed the change, and re-entered Outlook 2003. I also performed each
modification individually, and then combined- with the same error result.

The first link (Microsoft KB 311829) didn't change anything. The second
link, Microsoft KB 262848, was the registry key for the "max number of
contacts to display" dialog box from Outlook; it was already set to 10 from
when I changed it. I follwed KB 262848 and changed it to 12 (just to verify
a change), and it did show the change inside Outlook 2003.

Plus, those links seem to be related to an "explicit search" of the LDAP. I
think the problem is that when I compose a message, and click the "To:"
button, then I choose "Company LDAP" from the drop down, that Outlook 2003
is trying to display the entire LDAP in that little "select contacts"
dialog. After the error boxes are done popping up, if I click "Advanced",
and then "Find", I can search the LDAP okay. I hope that makes sense...

That's why I think this might be a bug; when I choose "Company LDAP" from
the drop down, Outlook 2003 should only display the first 100 (or 20 or 10
or 12) entries from the ldap server- and then let me click advanced/find. I
think it's trying to dump the whole LDAP server into the "select contacts"
dialog box! With Outlook Express, it let me do a "Search" first
(Edit/Find/People), but I can't find a similar function in Outlook 2003- the
only "people search" I can do from the Outlook menus is a search of my
personal contacts folder.

Here's some info for my environment; computer is P4/3.0 ghz, 2 GB ram, WinXP
Pro SP1 with all the latest updates, Office 2003 Professional Enterprise
Edition. The Outlook 2003 version information is Version 11.0, Build 5608.
I just noticed there's an Office 2003 Support Pack 1 available (which I
haven't installed yet)- but I checked Microsoft KB 872839, and there's no
update for this problem.

Thanks again for your help with this; it's greatly appreciated!

-Thomas

"Diane Poremsky [MVP]" <dianenws@poremsky.com> wrote in message
news:uLdn$k8eEHA.2532@TK2MSFTNGP09.phx.gbl...
> on second thought, lets Google first :)
>
>
http://www.google.com/search?as_q=too%20many%20entries%20internet%20Directory%20match%20your%20search%20criteria&num=100
>
> see if the first two help.
>
> --
>
> "Diane Poremsky [MVP]" <dianenws@poremsky.com> wrote in message
> news:unqLnj8eEHA.1692@tk2msftngp13.phx.gbl...
> > not that I know of, but let me check with people who use ldap more often
> > than I do.
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Author, Teach Yourself Outlook 2003 in 24 Hours
> > Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> > Author, Google and Other Search Engines (Visual QuickStart Guide)
> >
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> > Join OneNote Tips mailing list: http://www.onenote-tips.net/
> >
> > Vote for your favorite Outlook and Exchange utilities in the
> > Slipstick Ratings Raffle at http://www.slipstick.com/contest/
> >
> > "Thomas H" <T@H> wrote in message
> > news:ub2OH17eEHA.2440@tk2msftngp13.phx.gbl...
> >> Oh, okay, got it! Yes, it's set to 100. I even tried dropping it to
20,
> >> and got the same result- and I even tried 10- same result. I also
> >> increased
> >> the timeout to 120 seconds. Is there a registry hack for this?
> >>
> >> Thanks,
> >>
> >> -Thomas
> >>
> >> "Diane Poremsky [MVP]" <dianenws@poremsky.com> wrote in message
> >> news:enzmP81eEHA.3412@TK2MSFTNGP11.phx.gbl...
> >>> is should be right above the field where you enter the search base and
> >>> default is 100 in my version.
> >>>
> >>> --
> >>> Diane Poremsky [MVP - Outlook]
> >>> Author, Teach Yourself Outlook 2003 in 24 Hours
> >>> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> >>> Author, Google and Other Search Engines (Visual QuickStart Guide)
> >>>
> >>> Outlook Tips: http://www.outlook-tips.net/
> >>> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>> Join OneNote Tips mailing list: http://www.onenote-tips.net/
> >>>
> >>> Vote for your favorite Outlook and Exchange utilities in the
> >>> Slipstick Ratings Raffle at http://www.slipstick.com/contest/
> >>>
> >>> "Thomas H" <T@H> wrote in message
> >>> news:%23klq8C1eEHA.140@TK2MSFTNGP12.phx.gbl...
> >>> > Diane, thanks for the quick reply! Search base is my company's org
> >>> > unit
> >>> > and
> >>> > domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where
> >>> > to
> >>> > set
> >>> > the max # of displayed contacts. I get the same error even if I
> >>> > search
> >> on
> >>> > an un-common last name.
> >>> >
> >>> > Thanks,
> >>> >
> >>> > -Thomas
> >>> >
> >>> > "Diane Poremsky [MVP]" <dianenws@poremsky.com> wrote in message
> >>> > news:utMP9d0eEHA.1692@tk2msftngp13.phx.gbl...
> >>> >> what is your search base? what is the max # of contacts to show by
> >>> > default?
> >>> >>
> >>> >> --
> >>> >> Diane Poremsky [MVP - Outlook]
> >>> >> Author, Teach Yourself Outlook 2003 in 24 Hours
> >>> >> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
> >>> >> Author, Google and Other Search Engines (Visual QuickStart Guide)
> >>> >>
> >>> >> Outlook Tips: http://www.outlook-tips.net/
> >>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>> >> Join OneNote Tips mailing list: http://www.onenote-tips.net/
> >>> >>
> >>> >> Vote for your favorite Outlook and Exchange utilities in the
> >>> >> Slipstick Ratings Raffle at http://www.slipstick.com/contest/
> >>> >>
> >>> >> "Thomas H" <T@H> wrote in message
> >>> >> news:ODea9V0eEHA.3532@TK2MSFTNGP09.phx.gbl...
> >>> >> > Hello everyone; I have an annoying problem- I just upgraded to
> >> Outlook
> >>> >> > 2003,
> >>> >> > and configured my company's LDAP server just as I did for Outlook
> >>> > Express
> >>> >> > 6.
> >>> >> > When I create a new mail message, and click on "To", the "Select
> >> Names"
> >>> >> > dialog box appears. Then I type a last name into the "Type Name
or
> >>> > Select
> >>> >> > from List" textbox. When I choose my company's LDAP directory
from
> >> the
> >>> >> > drop
> >>> >> > down, I get the message "Unable to display results because too
many
> >>> >> > entries
> >>> >> > in the Internet Directory match your search criteria."
> >>> >> >
> >>> >> > Once this error occurs, I can then click on Advanced->Find and
type
> >> in
> >>> >> > a
> >>> >> > last name. Then, when I click on OK (in Advanced/Find), the
> >>> >> > results
> >>> > from
> >>> >> > my
> >>> >> > company's LDAP server appear.
> >>> >> >
> >>> >> > It seems to me that Outlook 2003 is trying to load the ENTIRE
ldap
> >>> > server
> >>> >> > in
> >>> >> > at once just to display all the names! I don't want the names to
> >>> >> > be
> >>> >> > displayed, I want to be able to do a search first. Is there a
way
> >>> >> > to
> >>> >> > configure this? Or is this a bug?
> >>> >> >
> >>> >> > I searched the 'net, but most of what I found was dealing with
> >> Outlook
> >>> > 2k
> >>> >> > or
> >>> >> > XP- nothing with Outlook 2003.
> >>> >> >
> >>> >> > Thanks,
> >>> >> >
> >>> >> > -Thomas
> >>> >> >

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