Re: Problems seeing personal folders
From: Jocelyn Fiorello [MVP - Outlook] (jfiorelloNOSPAM_at_mvps.org)
Date: 07/02/04
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Date: Fri, 2 Jul 2004 01:01:59 -0400
Just to clarify: Import and Open are not the same thing when it comes to
.PST files. It sounds like you used the File | Open command rather than the
Import command -- is that correct? If so, and you have tried this with all
the .PST files and still cannot find the missing items, you can try two
things:
1) Do an Advanced Find on the .PST file to see if the messages could
possibly have been moved to another folder (not another .PST file, but
another folder within the same file) by mistake.
2) If the Find does not turn up the missing items, close Outlook and run the
Inbox Repair Tool against the .PST file(s) to see if any errors are found.
The Inbox Repair Tool is a file called scanpst.exe and will be on the hard
drive somewhere; use Windows Search to find it. Allow the tool to make a
backup of the .PST before it repairs anything.
-- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** In news:24ad701c45f94$60597350$a401280a@phx.gbl, Denise wrote: > Thanks for your help Jocelyn. Both files are located in > the C:\Documents and Settings\user\Local > Settings\Application Data\Microsoft\Outlook. None of them > are hidden. Even if I do what you said I still don't see > anything in the folder list. I only see her old Archve > Itmes and all her Emails from 2 months ago when I open up > Outlook 2003. Why her current emails are not displayed if > they are had been imported by doing File\open, etc > process like you suggested in Outlook 2003? > > Thanks again Jocelyn. > >> -----Original Message----- >> First, make sure you've searched the hard drive (her old drive, if >> necessary) for ALL .PST files...Windows XP often puts them in hidden >> folders, so make sure you search there too. Once you've found them >> all, you can open them one by one using File | Open | Outlook Data >> File; the contents will open in the Folder List, and if you don't >> find what you're looking for, right click the root folder of the >> file and select Close. You should find the missing data in one of >> these files. >> >> -- >> Jocelyn Fiorello >> MVP - Outlook >> >> *** Messages sent to my e-mail address will NOT be answered -- please >> reply only to the newsgroup to preserve the message thread. *** >> >> >> In news:2379401c45ee2$b20be3c0$a601280a@phx.gbl, >> Deniser wrote: >> >>> Hi everyone: >>> I had installed Outlook 2003 on this new XP Pro computer >>> but after importing >>> her old archive and outlook.pst files all that I see is >>> her archive folder instead of her personal folders >>> from 2 months ago. How can I get to see her current >>> Inbox/Sent >>> items/Contacts and Calendar. I don't see her personal >>> folders. I'm sure I >>> had imported both files.. I do complete the file open, >>> import proccess fine. >>> But I still don't see her Inbox, Contacts, etc from her >>> personal folder. If >>> I go to C:\program files\Office\outlook there are 2 files >>> in there the >>> Outlok.pst file and the archive file. And if I go to >>> Outlook 2003 and look >>> for the properties of those 2 files they are are pointing >>> to that location. >>> But I still don't see her Outlook.pst emails/contacts and >>> calendar stuff. >>> How can I solve this. All I see is her Archive emails in >>> Outlook. >>> >>> Thanks in advance for your response. >> >> >> .
- Next message: Jocelyn Fiorello [MVP - Outlook]: "Re: compacting doesn't work"
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- In reply to: Denise: "Re: Problems seeing personal folders"
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