Re: connecting to exchange 2000 server using outlook 2003 over AOL

From: Diane Poremsky [MVP] (info_at_cdolive.com)
Date: 05/13/04 

Date: Wed, 12 May 2004 21:53:34 -0400

aol blocks rpc port (135) but that shouldn't affect the pop protocol. 

-- 
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"eli silverman" <esilverman@solstrat.com> wrote in message 
news:B1983EBE-D124-4FA4-B12E-CB04D96881EF@microsoft.com...
>I now this is going to sound like a silly question but does anyone know of 
>a problem connecting using outlook to connect to an exchange server when 
>dialed in through AOL.
>
> I am supporting an office that has two dozen remote users using either 
> outlook or outlook express (various versions of each) connecting to an 
> Exchange 2000 server. The remote users also connect to a terminal server 
> using the remote desktop client. All but two of the users work perfectly.
>
> The two that do not are both using AOL. I have managed to get on chat with 
> an AOL representative and, surprise surprise, they say that it is either 
> my settings are wrong or it is a microsoft issue and they can't help.
>
> When I set up outlook and test the settings it finds the outgoing mail 
> server and says it successfully sent a test message but it fails trying to 
> find the pop3 server, which is the same server
>
> They sent me instructions on how to connect to their IMAP server using 
> outlook but I have not had an opportunity to test that yet. And at the 
> moment the firewall we are behind blocks the IMAP protocol
>
> My belief is that there is some level of packet filtering going on by AOL 
> and that the POP3 and RDP ports are being blocked
> hence the successfull test of the SMTP server but the failure of the Pop3 
> server. I am going to test that by opening the IMAP port and seing if they 
> can connect over that instead of POP3.
>
> Any insights would be greatly appreciated.
>
> Thanks in advance
>

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