RE: Can't change printers in Outlook 2000

From: yussmo (anonymous_at_discussions.microsoft.com)
Date: 04/07/04


Date: Wed, 7 Apr 2004 06:56:06 -0700


It looks to be a profile issue, please reset user's local profile in that machine.
Hope that helps.
     
----- Merrill wrote: -----
     
     I have one user who cannot change the printer in Outlook
     2000. They have 2 printers ( A & B) installed in W2kpro. It
     makes no difference which (A or B) is set as the default
     printer, all printing goes to same printer (printer A).
     I have uninstalled both printers, rebooted and reinstalled
     only printer B. All outlook printing still goes to printer A.
     
     All MS office programs work as they should.
     
     If user logs on to different computer, everything works as
     it should, either printer A or printer B including outlook.
     
     Where do I look to resovle this?
     



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