Re: Archive does not work due to non-Unicode format

From: greg mansius [MSFT] (gregmans_at_online.microsoft.com)
Date: 04/06/04 

Date: Tue, 6 Apr 2004 13:34:16 -0400

Juan,

Is the auto-archive process configured for an existing .pst file? If so,
what happens if you create a new Unicode .pst file (manually) and then point
the auto-archive settings to this new file?

Thanks 

-- 
Greg Mansius [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Juan" <anonymous@discussions.microsoft.com> wrote in message
news:147f401c41bf4$6bff7350$a001280a@phx.gbl...
> I am having the same problem exactly.  However, we are
> going from Exchange 2000/Outlook 2000 to Exchange
> 2003/Outlook 2003.  I checked the setting Greg mentioned
> and it says we are running in Unicode mode.
>
> Any ideas?  Thanks for your help!
> >-----Original Message-----
> >Jason,
> >
> >Please check the "mode" in which Outlook is currently
> running:
> >
> >1. Tools - Email Accounts
> >2. View or change existing email accounts
> >3. Select the Exchange account and click Change
> >4. Click More Settings
> >5. Click the Advanced tab
> >
> >Does it say you are running in Unicode mode or Non-
> Unicode mode?
> >
> >If it says non-unicode mode, does this problem also occur
> if you create a
> >new Outlook profile?
> >
> >Thanks
> >
> >-- 
> >Greg Mansius [MSFT]
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >"Jason K." <s025jak@yahoo.com> wrote in message
> >news:shdg60dd7c4rlq0cimn5atuegrracfjtps@4ax.com...
> >> I am in the midst of planning an email migration from
> Exchange 2000
> >> with Outlook XP to Exchange 2003 with Outlook 2003.  As
> part of the
> >> migration, 100MB limits are going to be imposed on the
> user mailboxes
> >> in Exchange 2003 instead of unlimited mailbox sizes in
> Exchange 2000.
> >>
> >> Ultimately, what we are setting up on the end use
> machines is the
> >> AutoArchive feature because we don't want to delivery
> directly to the
> >> PST files.  This will allow the users to see their
> current email in
> >> OWA when they access it.  That being said, when
> AutoArchive is setup
> >> and executed for the first time whether manually or
> automatically, the
> >> user gets the message in the attached JPEG file which
> is:
> >>
> >> "Error while archiving folder "Inbox" in
> store "Mailbox - <username>".
> >> You are attempting to archive your data to a Microsoft
> Outlook 97-2002
> >> Personal Folders File (.pst) which is a non-Unicode
> data file.  To
> >> preserve multilingual data, you must choose a Unicode
> data file, such
> >> as the Microsoft Office Outlook Personal Folders File
> (.pst).  See
> >> Help for more information."
> >>
> >> So far this error occurs on every machine that has
> tried to setup and
> >> use archiving.  The common thing is that all of ithe
> machines have
> >> been upgraded from Office XP Professional to Office
> 2003 Professional.
> >> WHen you follow the help instructions on creating a new
> PST file in
> >> Unicode format, you don't have the option to; you can
> only create a
> >> non-Unicode file.  Any help on this would be greatly
> appreciated.
> >> Thanks in advanced.
> >>
> >> ---------------------
> >> Jason K., CNE & MCSE
> >> Network Analyst
> >> evolServ Technologies
> >> ---------------------
> >
> >
> >.
> >

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