Re: Outlook 2003 fails to use SSL
From: rot13 (evpuneq_at_nygreangvirhavirefr.arg)
Date: 03/25/04
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Date: Thu, 25 Mar 2004 01:44:01 GMT
Jeff Stephenson [MSFT] wrote:
> On which port is he trying to connect? Outlook 2003 (and 2002, post SP-1,
> for that matter) will initially attempt STARTTLS on port 25 and SSL on any
> other port. If that fails, it will fallback to the alternative. Could you
> turn on diagnostic logging (see
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
> the OPMLog.log file (preferably as an attachment) after this fails for the
> user?
Ah... found it, with the help of that log. The logfile showed an error
message that the server didn't send (it appears nowhere in the Sendmail
source code, and it's in Engrish... whatever you think of the Sendmail
guys, they can at least speak properly). The guy's laptop had one of
those really annoying virus scanners that intercepted outbound SMTP
traffic without needing to change the client settings (sort of like a
transparent proxy, I guess). I've killed it.
Thanks for your help - it would have taken me *much* longer to find it if
I hadn't had that clue.
Cheers
Richard
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