Re: winmail.dat

From: Grace (Whooshbopbang4_at_adelphia.net)
Date: 03/19/04 

Date: Thu, 18 Mar 2004 19:27:27 -0800

Does HTML format NOT have these problems that rich text has? I thought the links I oringinally inlcuded suggested the problem was with anything but plain text.

Also, do you also think (like John Brandt) the PDF file being suppressed is a different problem? When I change to plain text, the PDF comnes through perfectly to AOL and hotmail. With rich text, it is supressed on both.

Thanks,
G
  "Diane Poremsky" <info@cdolive.com> wrote in message news:eK034sVDEHA.712@tk2msftngp13.phx.gbl...
  why do you need to use rich text? In most cases, HTML format will work properly and give you some rich-text capabilities.

  RTF should not be used to send internet mail - even if the other person has Outlook, their mail server may remove the tnef information in the message and they'll get plain text.

  --
  Diane Poremsky [MVP - Outlook]
  Author, Teach Yourself Outlook 2003 in 24 Hours
  Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
   
  Outlook Tips: http://www.outlook-tips.net/
  Outlook & Exchange Solutions Center: http://www.slipstick.com
   

    "Grace" <Whooshbopbang4@adelphia.net> wrote in message news:ecSdndSQ8-_OzMfdRVn-iQ@adelphia.com...
    Today, I found out that, when sending from Outlook to some systems (AOL, hotmail, LOTUS notes), a winmail.dat file gets added. I would not mind that much, but it also seems to have supressed an actual PDF file I had attached. After some research, I found that a quick fix is to send the e-mail in plain text, rather than rich text. Two links that address this problem are included in this e-mail. I have quickly read them and remain confused:

    http://www.brooklyn.com/theatre-sound/winmail.html
    http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q138/0/53.ASP&NoWebContent=1

    In most cases I am sending an e-mail to such a user for the first time and do not know what system, such as LOTUS notes, he/she is using. And I kind of need to have rich text. If that recipient has never sent me an e-mail, is there any way to know if there will be a problem using rich text and a file attachment when i send them an e-mail? Or am I forced to always play it safe and use only Plain Text?

    Also, I am amazed that, despite sending hundreds of similar e-mails to different and unknown recipients in the past, I have not run up against this problem before. Does anyone know why that might be?

    Pls help
    Grace

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