Re: Outlook and SP3 - Symantec update

From: carabalda (anonymous_at_discussions.microsoft.com)
Date: 03/18/04 

Date: Thu, 18 Mar 2004 09:34:56 -0800

Finally heard back from the tech support contact I've
been dealing with, but the news is not good:

"The patch has been delayed due to technical
difficulties, it should be available by mid of next week.
We're sorry about the delay."

Unbelieveable!

>-----Original Message-----
>NO... not fixed at all. Did something in my
>message of 3/14 (below) imply that anything was
>fixed? I continue to run LiveUpdate daily and
>the AntiSpam problem remains.
>
>Still no word from Symantec on their patch to fix
>the Norton Anti-Spam + SP3 issue. I sent a message
>to the tech support person I was in contact with
>alst week who suggested a fix might be available
>"middle of [this] week". She hasn't responded to
>yesterday's inquiry. After running LiveUpdate
>today, problem persists... major bummer!
>
>cb
>
>
>>-----Original Message-----
>>So the security warning problem is now fixed?
>>
>>--
>>Diane Poremsky [MVP - Outlook]
>>Author, Teach Yourself Outlook 2003 in 24 Hours
>>Coauthor, OneNote 2003 for Windows (Visual QuickStart
>Guide)
>>
>>Outlook Tips: http://www.outlook-tips.net/
>>Outlook & Exchange Solutions Center:
>http://www.slipstick.com
>>
>>
>>"carabalda" <anonymous@discussions.microsoft.com> wrote
>in message
>>news:ce7d01c40a13$ca42ac40$a401280a@phx.gbl...
>>> Although a Symantec LiveUpdate arrived today that
>>> included core updates to Norton Anti-Spam, the issue
of
>>> NAS freezing Outlook's toolbar buttons after the
>>> installation of SP3 still remains as first reported.
>It's
>>> mind-biggling that Symantec is taking so long to fix
>this
>>> problem... but all we can do is continue to wait.
>>>
>>> carabalda
>>>
>>>>-----Original Message-----
>>>>Turning off antivirus scanning on email is safe, it's
>>> just an early warning.
>>>>The spam filter is much more useful.
>>>>
>>>>--
>>>>Diane Poremsky [MVP - Outlook]
>>>>Author, Teach Yourself Outlook 2003 in 24 Hours
>>>>Coauthor, OneNote 2003 for Windows (Visual QuickStart
>>> Guide)
>>>>
>>>>Outlook Tips: http://www.outlook-tips.net/
>>>>Outlook & Exchange Solutions Center:
>>> http://www.slipstick.com
>>>>
>>>>
>>>>"Deb" <anonymous@discussions.microsoft.com> wrote in
>>> message
>>>>news:c0ff01c40890$b9f39e00$a301280a@phx.gbl...
>>>>> Sue, thanks for the reply. Unfortunately, I, who
>likes
>>>>> to keep up to date on everything MS and computer
>>> related
>>>>> as far as updates etc., already downloaded the patch
>>>>> which, as you know with MS, is an automatic install.
>>>>>
>>>>> Certainly, I can turn off Word as my e-mail editor
>but
>>>>> turning off Norton NIS and Anti-Virus is not a good
>>>>> option or idea. I get tons of spam and at least 2-3
>>>>> virus warnings a day - being without Norton would be
>>> like
>>>>> me running around my neighborhood naked - very
scary!
>>>>> Somewhat unrelated, I suppose, since Norton still
>does
>>> it
>>>>> job as far as catching things, I just need to
refrain
>>>>> from letting its other functions do its work so the
>>>>> access issue doesn't arise. I can wait on getting my
>>> Palm
>>>>> to sync again so, like many others, will hope Monday
>>>>> brings good news..
>>>>>
>>>>> Thanks aggain.
>>>>>
>>>>>>-----Original Message-----
>>>>>>Right now, the best thing to do is not to install
the
>>>>> patch. For people who
>>>>>>have already installed it and are experiencing
>>>>> unexpected security prompts,
>>>>>>turning off WordMail as the editor and disabling the
>>>>> applications that are
>>>>>>triggering the prompts are appropriate workarounds
to
>>>>> get through the
>>>>>>weekend. Microsoft is well aware of the issues. Stay
>>>>> tuned.
>>>>>>--
>>>>>>Sue Mosher, Outlook MVP
>>>>>>Author of
>>>>>> Microsoft Outlook Programming - Jumpstart for
>>>>>> Administrators, Power Users, and Developers
>>>>>> http://www.outlookcode.com/jumpstart.aspx
>>>>>>
>>>>>>
>>>>>>"Deb" <anonymous@discussions.microsoft.com> wrote in
>>>>> message
>>>>>>news:92c101c4087b$ce4f9c60$a601280a@phx.gbl...
>>>>>>> It seems to me, as the day has progressed and I
>read
>>>>> more
>>>>>>> and more problems about this on here, that it
might
>>> be
>>>>>>> better for MS to patch their SP3 patch instead of
>>>>>>> expecting everyone one else to put out an update
to
>>>>> work
>>>>>>> with this poor excuse for an update. People have
>>> been
>>>>>>> advised to "re-code" Outlook to get around the
>access
>>>>>>> problems that are now cropping up due to
>>> this "patch",
>>>>>>> turn off Word as their e-mail editor, notify other
>>>>>>> companies to do fixes to fix this mess and things
>>> that
>>>>>>> the general user shouldn't have to do. Things
were
>>>>>>> working fine until Bill decided it was up to him
to
>>>>>>> protect America. Security is great, don't get me
>>>>> wrong,
>>>>>>> I employ as many security features as possible
but
>I
>>>>> also
>>>>>>> know that I had a system that was working fine
>until
>>> I
>>>>>>> installed this Service Pack. Now all I have is
>>> Outlook
>>>>>>> that locks up all the time because of using Norton
>>>>>>> Internet Security and a PalmPilot that won't sync
>>>>> because
>>>>>>> the powers that be have decided that they need to
>>>>> protect
>>>>>>> me from my own equipment. As I've said earlier,
>I've
>>>>>>> used Microsoft products for over 23 years,
>upgraded,
>>>>>>> patched, applied fixes, service packs, you name
it,
>>> and
>>>>>>> I've never had one that messed with my system like
>>>>> this.
>>>>>>> Shame on Microsoft.
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>
>.
>