Re: Outlook not starting
From: markstro (mark_at_southwestconst.com)
Date: 17 Mar 2004 10:07:24 -0800
Thanks, it worked!!!!!
"Jocelyn Fiorello [MVP - Outlook]" <jfiorelloNOSPAM@mvps.org> wrote in message news:<#4sE188CEHA.3928@TK2MSFTNGP09.phx.gbl>...
> You may have a corrupted outcmd.dat file. This is the file that stores your
> toolbar customizations, and when it becomes corrupted, Outlook can't use it
> at startup to build your toolbars, thus causing the hangups. Try renaming
> or deleting your outcmd.dat file while Outlook is closed. Renaming it might
> be the best idea if you have a lot of customizations that you'd prefer not
> to lose; that way if renaming the file doesn't solve your problem, you may
> be able to restore it later when you do get Outlook working properly again.
> Note: If you're using Windows 2000 or XP, you'll need to search in hidden
> and system folders to find the outcmd.dat file.
> Jocelyn Fiorello
> MVP - Outlook
> *** Messages sent to my e-mail address will NOT be answered -- please
> reply only to the newsgroup to preserve the message thread. ***
> In news:firstname.lastname@example.org,
> markstro wrote:
> > When I click on the outlook icon, the outlook 2000 splash screen locks
> > up on my desktop.
> > When I check the Task Manager outlook shows as
> > Microsoft(R)Outlook(R).
> > I can run outlook from Start/Run adding the /safe command.
> > Any idea why this happens and how to prevent it from happening again.
> > Thanks, Mark