Re: Outlook 2000 Attachments Aren't Always Sent
From: Jocelyn Fiorello [MVP - Outlook] (jfiorelloNOSPAM_at_mvps.org)
Date: 03/09/04
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Date: Tue, 9 Mar 2004 00:58:11 -0500
What format are these messages being sent in, and are they being sent to
recipients who are also using Outlook or are they using some other e-mail
program?
-- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** In news:Pla3c.526253$na.1183985@attbi_s04, John R. Bennett wrote: > I am using Outlook 2000 (SP3) with all the latest security updates in > a Terminal Server 2000 environment. I have one client that for some > reason, intermittently, her email attachments are not being sent. > The email arrives to the intended recipient but without the > attachment. She then forwards the message to me and I get the > attachment no problem. Also, if she sends the attachment to the same > recipient via Outlook Express 6.0 it does get correctly sent. There > is no message that any attachments were removed in the sent or > received emails. > > Our firewall does not strip outgoing attachments and I am not running > any other attachment scanning utility (besides Symantec Antivirus). > I do not have this problem with any of the 50 other Terminal Server > users that I have. > > I thought it might be the recipient accounts stripping the > attachments but then they wouldn't have gotten through when she used > Outlook Express either. And I have forwarded her messages to the > original recipient from my own separate account and they have gotten > through as well. > > I have deleted and recreated her user account on the network, deleted > her user folder on the Terminal Server, and deleted and recreated her > email account and hoepfully that will fix it. The email account is > hosted by an external ISP. > > I would appreciate any suggestions or ideas. > > Thanks, > > John Bennett
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