RE: Trouble with plain text/HTML formatting
From: A West (a__west_at_hotmail.com)
Date: 02/29/04
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Date: Sun, 29 Feb 2004 03:28:48 -0500
I'm having the exact same problem. Just moved from Outlook Express to
Outlook 2003...all e-mails I send in HTML format are received in plain text.
I've tried sending to my work e-mail...sending to a hotmail account..and
sending back to my own address...all received in plain text.
Outlook 2003 is on my home computer...not part of a network or on a
server...so I'm assuming it doesn't have anything to do with the server
stripping the formatting as suggested below. I went to myrealbox.com...they
aren't accepting new accounts right now.
Anyone with any help or thoughts...it would be appreciated.
Thanks.
aw
In article <KXE6K7u#DHA.2584@cpmsftngxa06.phx.gbl>,
RFINDLAY@Online.Microsoft.com says...
>
>
>If the formatting is correct in the Sent Items folder then the usual cause
>for HTML formatting being stripped is that a server somewhere is stripping
>the formatting and forwarding the message on as Plain Text. I would test by
>having him send himself an HTML message to see how it comes in and if that
>works fine then the problem is not with Outlook or his e-mail server. If it
>does come in as Plain Text then I would setup a test e-mail account with
>myrealbox.com and test the same process to see if it has the same issue. If
>it does then I am not sure what is wrong with Outlook but if it does'nt
>then it sounds like his server might be stripping the formatting.
>
>I hope this information is helpful.
>
>Robert Findlay
>Partner Technical Lead -- Outlook/Office Setup
>Microsoft Technical Support for Platforms and Business Applications
>
>
>--------------------
>>Content-Class: urn:content-classes:message
>>From: "Sheldon Slade" <sheldonslade_removethisbit_@msn.com>
>>Sender: "Sheldon Slade" <sheldonslade_removethisbit_@msn.com>
>>Subject: Trouble with plain text/HTML formatting
>>Date: Mon, 23 Feb 2004 09:16:20 -0800
>>Lines: 10
>>Message-ID: <153f301c3fa30$c13276f0$a601280a@phx.gbl>
>>MIME-Version: 1.0
>>Content-Type: text/plain;
>> charset="iso-8859-1"
>>Content-Transfer-Encoding: 7bit
>>X-Newsreader: Microsoft CDO for Windows 2000
>>X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
>>Thread-Index: AcP6MMEyI5mvO7KFSt6ZUrG66VV/eA==
>>Newsgroups: microsoft.public.outlook.general
>>Path: cpmsftngxa06.phx.gbl
>>Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.general:213387
>>NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
>>X-Tomcat-NG: microsoft.public.outlook.general
>>
>>Just switched one of my users from Outlook Express to
>>Outlook 2003, and now his emails are in plain text only.
>>All his formatting settings are right, and the messages
>>look fine in his Sent items, but whenever he sends, the
>>recipient gets a plain text message. Knowledge Base and
>>Office Help don't seem to have any suggestions - anyone
>>here seen this one before?
>>
>>TIA
>>Sheldon
>>
>
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