Re: Address Book will not come up using Fax Wizard
From: Russ Valentine [MVP-Outlook] (russval_at_mvps.org)
Date: 06/21/04
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Date: Sun, 20 Jun 2004 20:35:53 -0500
Whatever you did has created corrupt profile. Do either of these PST files
contain any information you need? If not, just create a new profile scratch
and then try your import from OE again. Read this first so you understand
how Outlook works with PST files:
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA010771141033&CTT=98
-- Russ Valentine [MVP-Outlook] "Nhmiller" <nhmiller@aol.comnojunk> wrote in message news:20040620202146.19503.00000350@mb-m17.aol.com... > >That is why I told you to import > >your WAB through Outlook Express. > > ... which I did > > >Your error messages mean that you still have not configured the Outlook > >Address Book correctly. I cannot tell what you did wrong. I posted the > >instructions. Reread them. > > I did what you said re configuring, and have details below of the way > everything looks now. > > >At this point I want you to look in the Outlook Contacts Folder. Were your > >fax Contacts imported and do they appear correctly? If so, we can move to > >the next step. > > No, nothing got imported. The only entry is the one I was able to get into the > folder I created. I cannot even make new entries into the Contacts folder. See > below. > > //////////////////////////////// > > Russ, I tried below to give you everything I have at present. Hopefully you can > help me clean up the operation of the Address Book so I have only the file I > need in Outlook (I have two, and suspect one is not needed) and get rid of the > error messages. > > WINDOWS DESKTOP > Start - Control Panel - Internet Options - Programs: > Contact List is Microsoft Outlook > > OUTLOOK > > File - Data File Management: > Outlook Data Files shows two entries: > Name: Personal Folders > Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application > Data\Microsoft\Outlook\Outlook.pst > Comment: (blank) > and > Name: Personal Folders > Filename: C:\Documents and Settings\Neil and Carol\Local Settings\Application > Data\Microsoft\Outlook\Outlook1.pst > Comment: Mail delivery l... > > View - View Folders List: > Folder List shows two headings: > Outlook Today - [Personal Folders] -- underneath it is Calendar, Contacts, etc. > (10 altogether) > Personal Folders -- underneath it is Calendar, Contacts, etc. (10 altogether) > Clicking on Contacts in the first heading shows an entry I made manually when I > set up Fax Contacts set up 6-19-04 following the instructions from the > Microsoft Web Site address you gave me. Clicking on the Contacts icon in the > Outlook shortcuts column also show the same entry. > Clicking on Contacts in the second heading shows "there are no items ... " > > Wondering if when I did that set up, following the instructions from the > Microsoft Web Site, that I set up a second Folder in Folder List, and did not > have to -- that I was supposed to select Personal Folders (the second folder), > select Contacts, then in File - Folder - Properties for Contacts check off > "Show this folder as an e-mail Address Book." > > Tools - Address Book > Error message: "The address list cannot be displayed. The contacts folder > associated with this address list could not be opened; it may have been moved > or deleted, or you do not gave permisssions. For information on how to remove > this folder from the Outlook Address Book, see Microsoft Outlook Help." > Click OK and the Address Book comes up anyway, and I can select Fax Contacts > set up 6-19-04 and see the entry I made manually. > > SENDING A FAX FROM NOTEPAD > > If I go to Notepad to send a fax and go throught the Fax Wizard, clicking on > Address Book gives the same sequence as directly above (error message - OK - > Address Book) -- then I can select the fax number I put in Fax Contacts set up > 6-19-04 and send the fax. I can also make new entries into Fax Contacts set up > 6-19-04. However, if I try to move ahead with making a New entry into Contacts > I get the error message as above. In the New Entry Window, there is a choice to > make the New Entry into Contacts, but if I try that, I get two error messages: > "A new entry could not be added. Please use the contacts module to create this > entry" followed by a second error message: "A new entry could not be added. The > action could not be completed." > > I can also select the main heading Outlook Address Book (Contacts and Fax > Contacts set up 6-19-04 are below that as sub-entries) and click on New. The > New Entry window opens. No matter what choices I make there, I get the error > message: "A new entry could not be added. Please use the contacts module to > create this entry" followed by a second error message: "A new entry could not > be added. The action could not be completed." > > Neil > Cat Paintings At Carol Wilson Gallery > http://www.carolwilsongallery.com
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