Re: finding a fax in the fax console?

anonymous_at_discussions.microsoft.com
Date: 03/13/04

  • Next message: Russ Valentine [MVP-Outlook]: "Re: finding a fax in the fax console?" 
    Date: Fri, 12 Mar 2004 18:48:25 -0800

    Prior to coming to this newsgroup I searched the MS
    knowledge base for fax console under Outlook 2002 and
    found nothing relevant.

    I just found a KB article directly on point at
    http://support.microsoft.com/default.aspx?scid=kb;en-
    us;322011&Product=winxp

    After downloading and installing the file, I can now view
    all faxes.

    Thank you for your help.
    >-----Original Message-----
    >The command line is for the Open command for TIF files.
    >Are you sure you are using Office XP? If so, how did the
    command line get
    >set to MODI?
    >
    >--
    >Russ Valentine
    >[MVP-Outlook]
    ><anonymous@discussions.microsoft.com> wrote in message
    >news:c0a901c4088a$cca63450$a301280a@phx.gbl...
    >> I checked NIS firewall and the trojan horse was already
    >> disabled, I probably did that when I installed
    >> fax4outlook many moons ago.
    >>
    >> I also changed the default viewer for both the TIF &
    TIFF
    >> files from ms office document imaging to ms picture and
    >> fax viewer.
    >>
    >> I do not know what the command line is for that you
    >> listed?
    >>
    >> I am still unable to view any faxes from the console.
    >>
    >> Please advise.
    >> >-----Original Message-----
    >> >Indeed you should.
    >> >There are many causes for this problem. Most often,
    this
    >> problem arises
    >> >because some other imaging application that you
    >> installed has set itself as
    >> >the default viewer for TIF files. To view faxes from
    the
    >> Fax Console, the
    >> >Windows Imaging and Fax viewer must be your default
    >> viewer for TIF files.
    >> >You can easily restore that setting in Windows
    Explorer
    >> > Folder Options.
    >> >File Types. For most users the command line should
    read:
    >> >
    >> >"rundll32.exe <drive>:\WINDOWS\system32
    >> \shimgvw.dll,ImageView_Fullscreen %1"
    >> >
    >> >Another common cause of this problem is firewall
    >> software Trojan horse
    >> >rules. The most common is one that ships with Norton
    >> Internet Security.
    >> >Details on that on are available here:
    >>
    >http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c
    >> 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
    >> OpenDocument
    >> >
    >> >
    >> >--
    >> >Russ Valentine
    >> >[MVP-Outlook]
    >> ><anonymous@discussions.microsoft.com> wrote in message
    >> >news:c17301c4087d$a2e1d5a0$a401280a@phx.gbl...
    >> >> Ouch!
    >> >>
    >> >> I will follow your recomendation to contact them.
    Thank
    >> >> you.
    >> >>
    >> >> Since we are stuck with the console for the time
    being,
    >> >> shouldn't I be able to view a fax from it by either
    >> >> double clicking on a fax item, or highlighting a fax
    >> item
    >> >> and selecting the view button, or go to the
    file/view
    >> >> menu?
    >> >>
    >> >> I can't seem to open any of the faxes in the inbox
    or
    >> >> sent item folder. There is no responce from the
    >> program.
    >> >>
    >> >> Please advise.
    >> >> >-----Original Message-----
    >> >> >The only thing fax4Outlook ever did was copy faxes
    >> from
    >> >> the Fax Console
    >> >> >Inbox to the Outlook Inbox.
    >> >> >
    >> >> >Surely by now you've realized that Windows XP Fax
    is
    >> >> bare bones fax
    >> >> >software. That's all it was ever intended to be.
    >> Nowhere
    >> >> have I seen
    >> >> >Microsoft promise that Windows XP Fax would be all
    >> that
    >> >> you'd ever need in
    >> >> >fax software. Routing to Outlook's Inbox and other
    >> >> integration with Outlook
    >> >> >has been all but eliminated.
    >> >> >
    >> >> >I really think Microsoft was leaving it to third
    party
    >> >> vendors to develop
    >> >> >and provide full featured fax software for Windows
    XP.
    >> >> Since no one seems to
    >> >> >have done so, it now becomes a matter of
    speculation
    >> as
    >> >> to whether
    >> >> >Microsoft's Fax and Outlook developers will try to
    >> fill
    >> >> this void in
    >> >> >upcoming versions. That all depends on the
    perceived
    >> >> market I suspect. Tell
    >> >> >them what you think. You can send Outlook feature
    >> >> requests to
    >> >> >mswish@microsoft.com with "Outlook" in the subject
    >> and to
    >> >> >outwish@microsoft.com
    >> >> >
    >> >> >--
    >> >> >Russ Valentine
    >> >> >[MVP-Outlook]
    >> >> ><anonymous@discussions.microsoft.com> wrote in
    message
    >> >> >news:915901c40866$cf836e00$a601280a@phx.gbl...
    >> >> >> I am currently using fax4Outlook, which I believe
    >> >> >> utilizes the Microsoft fax console, to send and
    >> receive
    >> >> >> faxes directly within Outlook 2002 on a Windows
    XP
    >> >> >> operating system.
    >> >> >>
    >> >> >> The problem that I'm having is that the
    fax4Outlook
    >> >> >> program is so horribly unstable, that I end up
    >> losing
    >> >> all
    >> >> >> of my faxes from the Outlook inbox and sent items
    >> >> folder
    >> >> >> sporadically throughout the week.
    >> >> >>
    >> >> >> I am perplexed with the functionality of the
    >> Microsoft
    >> >> >> fax console in that there does not appear to be
    >> anyway
    >> >> to
    >> >> >> add a meaningful subject or even the senders or
    >> >> receivers
    >> >> >> information to a fax item in the console.
    >> >> >>
    >> >> >> That being said, how does anyone using the fax
    >> console
    >> >> >> find a fax that was sent or received among the
    >> hundreds
    >> >> >> of faxes there without wasting valuable time
    >> searching
    >> >> >> through the list each time?
    >> >> >>
    >> >> >> Any advice would be appreciated.
    >> >> >
    >> >> >
    >> >> >.
    >> >> >
    >> >
    >> >
    >> >.
    >> >
    >
    >
    >.
    >

  • Next message: Russ Valentine [MVP-Outlook]: "Re: finding a fax in the fax console?"