Outlook 2003 program glitch

From: Paul D. (D._at_discussions.microsoft.com)
Date: 03/07/05 

Date: Mon, 7 Mar 2005 10:07:04 -0800

Who can I talk to about a program glitch that I just discovered with Outlook
2003? In brief, I just created a revised Contact form with extra fields and
when I published the form, it wound up being added to every incoming email I
have received over the past two years in my inbox! In other words, the new
form became imbedded in over two thousand Inbox emails! When I click on an
email to preview, the usual Reading Pane is no longer there, but instead, I
see the first page of a default Contact Form. In fact, the text body of each
email shows up in the NOTES window on the right of the contact form.

It appears Outlook has a glitch in it that makes this happen from time to
time, when just the right combination of steps are taken. I worked all this
past weekend, trying to remove the Contact Form from all the emails in my
Inbox to no avail. I finally had to forfeit over thirty new emails and
reinstall a backup version of Outlook that I made on Friday morning. Anyway,
I thought you might want to know that this glitch exists. Perhaps you should
put some kind of control in Outlook that prevents this from happening. It
took me the entire weekend to repair the damage this program fluke created.

Sincerely,
Paul Nunn

Ps. By the way, after spending several evenings creating a custom Contact
form with extra critical fields for my business, I was shocked to discover
that it was all in vane! It appears there is no way to import data into the
new form! Your import wizard is so limited that it only imports information
into Outlook's default custom form. To be honest with you, this is not only
absurd it seems really backwards. Why would you (Microsoft) create such a
great all-in-one application, which even gives us the ability to create our
own custom forms, and then give us no way to import the additional customer
data into it, especially from your own database program (Access)? Someone
must have really been asleep on that one!

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