Re: Error message when creating email from Contact view

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From: Russ Valentine [MVP-Outlook] (russval_at_mvps.org)
Date: 12/31/04 

Date: Fri, 31 Dec 2004 14:52:27 -0500

The fact that this occurs only with imported Contacts, and the fact that you
can fix it by recreating a Contact Record still suggests corrupt email
addresses that did not survive the import. That happens very commonly. Did
you examine the actual email field? What information store are you using? 

-- 
Russ Valentine
[MVP-Outlook]
"airpreston" <airpreston@discussions.microsoft.com> wrote in message 
news:F1275F44-8302-44F7-A119-9D6B6B94B8C0@microsoft.com...
> Russ,
>
> Thanks for taking the time to reply.  I find that you are exceptionally
> generous with your time on this board!
>
> Regarding your reply, I did migrate correctly (as best as I can tell). 
> All
> of the contact information is reflected properly and in the proper fields.
> It is strange, as when I open a contact and choose "Actions" > "New 
> Message
> To Contact", it works!?!?  BUT...the problem still exists from the 
> category
> view, wherein I try to select an individual or multiple contacts and 
> attempt
> to execute the same action as above.  I get the same error message as I
> mentioned in my original post.
>
> I tried playing around and opening up the contact.  Then, I copied the 
> email
> address...deleted the address...and pasted the address back.  When I saved
> and closed the contact, then went back to the category view of the address
> book, I was able to execute the action mentioned above.
>
> It's strange, as all of the contacts that I've personally edited in this
> database all work when I attempt to create an email from this view.  It's 
> the
> other ones that I'm having the trouble with.  Once again, any info would 
> be
> of assistance, as this is a database of 9,500 potential clients in my
> industry.  I am about to send a mass email next week and need this to work
> for me!
>
> I appreciate anything you can offer.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Ensure that you migrated correctly. This error message usually means a
>> corrupt electronic address.
>> -- 
>> Russ Valentine
>> [MVP-Outlook]
>> "airpreston" <airpreston@discussions.microsoft.com> wrote in message
>> news:F711B499-1B6C-4A24-BDE4-AFED866130BD@microsoft.com...
>> > As skilled as I think I am with Outlook 2002, I have just hit a problem
>> > that
>> > I can't work around.  When I'm in the Contact view of a contact folder 
>> > I
>> > created (which resides under the main folder), I can't click on a 
>> > contact
>> > and
>> > do the following:
>> >
>> > Go to the menu bar and click "Actions" > "New Message To Conact" 
>> > without
>> > getting the following message:
>> >
>> > "Error creating new e-mail!  This may be caused due to an incorrect 
>> > email
>> > address for a contact or an invalid name for a distribution list."
>> >
>> > It's odd, as this function seems to work better when I am trying to 
>> > send
>> > an
>> > email to a contact with only one address.  If I've indicated an address 
>> > in
>> > the "E-mail 2" field, it won't allow me to create an email.
>> >
>> > This contact folder is one I created to contain a marketing databse. 
>> > This
>> > database was imported from an excel file.  Any info would be greatly
>> > appreciated!
>>
>>
>>

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