Re: Contact Manager Buggy or lack of intuitiveness

From: Sue Mosher [MVP-Outlook] (suemvp_at_outlookcode.com)
Date: 09/12/04 

Date: Sun, 12 Sep 2004 09:29:43 -0400

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes the problem you're seeing with the history. Choose Tools
| Options | Other | Advanced Options | Custom Forms, then click Manage
Forms, then Clear Cache. If simply clearing the cache doesn't fix the issue,
try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558

The bulk of the forms cache issues in Outlook 2003 are fixed in Service Pack
1, so you should also install Office 2003 Service Pack 1 as well as BCM SP1. 

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
     http://www.outlookcode.com/jumpstart.aspx
"tinkerkel" <tinkerkel@discussions.microsoft.com> wrote in message 
news:1621C48B-21E7-45AE-A411-43EE2CC68F36@microsoft.com...
>I am a little surprised at the problems I see in the Contact Manager and
> Outlook in Office 2003. On each contact History, I have this list of 
> emails
> that include junk mail and all sorts of unrelated items from anyone and
> everyone. I'm not sure the intent, but I doubt the history is supposed to
> work in this fashion.
>
> I also find it irritating that the autocomplete will show me a correct 
> name
> with email, but if I select it, Outlook *forgets* who it is and I get 
> email
> delivery errors.
>
> Now, I can't find a *logical* way to add email information to ANY other
> contact (including my business contacts) besides the default.
>
> Complicated Workarounds are just not acceptable...one should not have to
> unload the cart to find the horse.
>
> At present, I am spending more time trying to correct the issues than 
> using
> the tool. I would re-check the QA staff and the testing plan for this
> software VERY carefully.
>
> I hope that we see an update RATHER soon, as this is currently 
> unacceptable
> and I am debating on uninstalling it.

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