Re: Address book
From: Russ Valentine [MVP-Outlook] (russval_at_mvps.org)
Date: 09/06/04
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Date: Mon, 6 Sep 2004 12:09:14 -0500
Opens fine here. Here's a repost:
All you need are a functional mail transport and an Outlook Data File (PST
file) that is connected to your profile. Are your mail accounts fully
functional and working correctly?
I suspect the problem is with your PST file since exporting and importing is
one of the worst possible ways to transfer data from one installation to
another.
When you go to View > Folder List, is there more than one set of "Outlook
Today" or "Personal Folder" files listed? Do you still have access to your
original Outlook Data File so that we can connect it correctly?
-- Russ Valentine [MVP-Outlook] "Mara" <anonymous@discussions.microsoft.com> wrote in message news:6e1d01c49431$724661a0$a301280a@phx.gbl... > Russ, your last reply wouldn't open. would you mind > reposting it. Thank you, Mara > >>-----Original Message----- >>I don't know what necessary components you're talking >>about or how to configure my profile. I didn't do >>anything to connect any data to the profile. When I >>installed outlook 2002 on my new computer I simply > choose >>the export option from the file menu on my old computer >>and exported the data to a thumb drive then on the new >>computer I selected import from the file menu. I seemed >>to set itself up from there. >> >>When I go to "View or change existing email accounts," > it >>shows the name and type of email account >> >>When I go to "View or change existing directories and >>address books" there is nothing listed. When I >>click "add directory or address book," then >>choose "additional address books", then select OAB I get >>an error message that says "The account you have added > is >>not fully configured. It might not work properly until > re- >>configured correctly" >> >>Under "Deliver new email to the following location?" is >>says Personal Folders >> >> >> >>>-----Original Message----- >>>That error message is telling you that you do not have >>all the necessary >>>services in your profile and have not yet configured it >>correctly. That is >>>why I asked you first to make sure that you did. What >>services do you have >>>in this profile? How did you create this profile? How >>did you connect your >>>Outlook data file to this profile? >>> >>>If you don't know, just post what you see when you go >>to "View or change >>>existing email accounts," "View or change existing >>directories and address >>>books," and "Deliver new email to the following >>location?" >>>-- >>>Russ Valentine >>>[MVP-Outlook] >>>"Mara" <anonymous@discussions.microsoft.com> wrote in >>message >>>news:6bfe01c4941d$e06c4190$a501280a@phx.gbl... >>>> Thank you for the speedy reply. I have searched the KB >>>> for my specific problem.The link you provided does not >>>> address the issue. I have tried the steps listed >>however >>>> I am not able to create an address book therefore I >>>> cannot add my contacts to it. When i try to create an >>>> address book I get an error message saying it is not >>>> configured correctly and won't work properly until i >>>> reconfigure it. I don't know what to do to > reconfigure >>it >>>> because as far as I can tell it still hasn't been >>>> created. Any ideas? >>>> >>>> >>>>>-----Original Message----- >>>>>Make sure you have all the necessary components in > your >>>> profile. The KB has >>>>>ample instructions on how to do this: >>>>>http://support.microsoft.com/default.aspx?scid=kb;en- >>>> us;287563&Product=ol2002 >>>>> >>>>>-- >>>>>Russ Valentine >>>>>[MVP-Outlook] >>>>>"Mara" <anonymous@discussions.microsoft.com> wrote in >>>> message >>>>>news:6ae701c4941a$38f41f80$a601280a@phx.gbl... >>>>>>I have outlook 2002. I recently installed it on a new >>>>>> computer. I cannot access my contacts through the >>>> address >>>>>> book (when I write new email, for example) There > are >>no >>>>>> address books and I am unable to create a new > address >>>>>> book. I went to tools, email accounts, create new >>>> address >>>>>> book, etc. But when I click finish I get an error >>>> message >>>>>> saying that th account is not configured correctly >>and >>>>>> will not work until I reconfigure it. How do i fix >>>> this? >>>>> >>>>> >>>>>. >>>>> >>> >>> >>>. >>> >>. >>
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