Re: Help! Outlook 2002 upgrade has nuked part of my Contact info

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jeffrey Atkin (jsa_at_sfsc.com)
Date: 06/25/04 

Date: Fri, 25 Jun 2004 03:54:04 -0700

Thank you Russ. i've tried that approach and so far, no
help because scanpst doesn't return any more errors and
chkdsk (win2000) has already checked the disk apparently
no errors.

thanks for your attention. any more ideas i'd love to hear
them.
jsa

>-----Original Message-----
>Sounds like these PST files were already corrupt then.
The only other
>supported repair option I know is to keep alternating the
Inbox Repair Tool
>with a scandisk utility until no more error messages are
received. There may
>be some third party repair options listed here:
>http://www.slipstick.com/problems/scanpst.htm
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Jeffrey Atkin" <jsa@sfsc.com> wrote in message
>news:20c9001c45a41$f092e7b0$a601280a@phx.gbl...
>> (sorry for the long answer below)
>>
>> Yes I've backed up, multiple times on HD and CDRW before
>> the upgrade. However, none of the backups (that worked
w/
>> Outlook2000) are considered valid either by Outlook2002
or
>> even by outlook2000 on another machine. Both diff
versions
>> of outlook claim that the original files have problems
and
>> have to be fixed w/ scanpst.exe. Once scanpst.exe works
>> its magic the emails are gone.
>>
>> I've figured out a workaround w/ an outlook2002 file
from
>> a work computer that was not quite up to date. However,
>> I've been able to piece together which addresses i was
>> missing.
>>
>> So I've taken those addresses, copied them into
>> OutlookTodayPersonalFolders and am now trying to figure
>> out how to delete the original Contacts folder
completely.
>> Outlook won't allow me to do that even if I choose to
>> remove Contacts from "view or change existing
directories"
>> in the Tools>Email Accts dialog box.
>>
>> MY Biggest concern is that the whole file is corrupt but
>> the only evidence I've seen is recurring reminders
coming
>> up before their time (on logging in again to Out2002)
and
>> this email oddity.
>>
>> FINALLY, it may be that a disk defragmentation process
>> that i did yesterday may have added additional
>> uncertainty. However, the whole reason i upgraded to
2002
>> was because i was getting quirky stuff w/ outlook.
>>
>>
>> >-----Original Message-----
>> >It is always recommended that you back up your data
>> before doing an upgrade
>> >installation. Did you?
>> >--
>> >Russ Valentine
>> >[MVP-Outlook]
>> >"Jeffrey Atkin" <jsa@sfsc.com> wrote in message
>> >news:20f9501c45a06$8964ba40$a101280a@phx.gbl...
>> >> I hope someone can help me.
>> >> HISTORY: I just upgraded to Outlook 2002 from Outlook
>> >> 2000. Upgrade went fine. Then on restart Outlook
said my
>> >> pst file had errors. I ran scanpst.exe as the help
file
>> >> said i should. Scanpst found errors w/ the pst which
it
>> >> then fixed. (I did make a .bak file backup of this
>> file).
>> >>
>> >> Then I started Outlook. No problems.
>> >>
>> >> PROBLEM: I can SEE (and can highlight and copy) the
>> email
>> >> addresses, web site, etc. in the multiple address
card
>> >> view. However, once I open the individual address
card
>> all
>> >> the email addresses are gone. Also, when I try to
>> address
>> >> an email, outlook doesn't recognize the contact name.
>> When
>> >> I try to see the addresses the names are there but in
>> the
>> >> Properties dialog box everything else is gone. I am
also
>> >> getting an error in the properties dialog box
>> >> saying, "error: An invalid entryID was passed in"
>> >>
>> >> SOLUTIONS TRIED: I figured maybe the View is wrong.
So I
>> >> tried to export the Contacts as a pst and as an excel
>> >> file. Neither the File As nor email nor website comes
>> >> across in the exporting activity.
>> >>
>> >> I am trying to figure out how to use the .bak file to
>> >> export the contacts from that file but outlook won't
>> allow
>> >> me to open that file from Import/Export.
>> >>
>> >> CAN ANYONE PLEASE HELP! It would take days and days
to
>> >> update the contacts - i must have 1000 or so....
>> >>
>> >> Thanks,
>> >> jsa
>> >>
>> >> jsa@sfsc.com
>> >> 772 234 3482
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>

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