Re: Urgent BCM problem

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Sue Mosher [MVP-Outlook] (suemvp_at_outlookcode.com)
Date: 05/07/04 

Date: Fri, 7 May 2004 08:10:31 -0400

If simply clearing the cache doesn't fix the issue, try the other steps
detailed at http://support.microsoft.com/default.aspx?scid=kb;en-us;836558 

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
     http://www.outlookcode.com/jumpstart.aspx
"Thorbjorn Sundboe" <please@replytonewsgroup.com> wrote in message
news:c7fpq3$uj1$1@paperboy.Austria.EU.net...
> I have also tried the tip from www.slipstick.com  Tools | Options | Other
|
> Advanced Options | Custom Forms, then click Manage Forms, then Clear
Cache.
> This clears the problem for some accounts only.
>
> "Thorbjorn Sundboe" <please@replytonewsgroup.com> wrote in message
> news:c7fpba$uh9$1@paperboy.Austria.EU.net...
> > When I try to open any account in BCM, I get the message "The custom
form
> > could not be opened, Outlook will use an Outlook form instead...". When
> > OKed, I get the message "array index out of bounds". When OKed, the
> account
> > is opened in an Outlook form with crucial information missing.
> >
> > I have tried Maintenance/Start to rebuild indexes, no change. Also tried
> > restarting the PC (which have actually helped before with similar
> problem).
> > I have a backup that can be restored, but that is last resort since I
will
> > be losing data.
> >
> > Any suggestions?
> >
> > Cheers, Thorbjorn
> >
> >
>
>

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