Re: Multiple issues with contact lists in Outlook
From: Sue Mosher [MVP] (suemvp_at_outlookcode.com)
Date: 02/09/04
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Date: Mon, 9 Feb 2004 15:07:10 -0500
1) What do you mean by the categories not transferring? In other words, when
you open these items and look in the Categories field, what do you see?
2) What were the exact steps used to copy this list? From where?
3) You can get a duplicate cleaner from
http://www.slipstick.com/addins/contacts.htm#dupe that will help you merge
data and eliminate the extras.
4) What do you mean by "add a contact to an existing category"? exact steps
please.
5) Syncing? Sharing? If it's a public folder, sharing is controlled by
permissions on the folder. Synchronization to an offline file is controlled
by each user. That's the only synchronization in Outlook.
If you go to http://support.microsoft.com, you can explore your options for
phone, web, and other support.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
"linda" <anonymous@discussions.microsoft.com> wrote in message
news:d82d01c3ef38$d3a15ac0$a501280a@phx.gbl...
> I am sorry I did not make the questions clear the first
> time. I have multiple issues. 1. My categories in my
> personal folder "Client Contact List" did not transfer
> properly when Outlook 2000 was upgraded to Outlook 2003 by
> our computer tech. But when that folder was copied to be a
> public folder the categories show as before.
> 2. One list of 117 items copied to the personal folder
> of "Client contact list" mentioned in #1 copied under 9 of
> the divisions that should have been different categories.
> So I have the same 117 items duplicated under 9 headings.
> 3. Under the categories, I have multiples of the same
> person but the information under them varies. So I have to
> look at each entry to see which one has all the
> information and delete all the others individually. I was
> originally wanting to know if there was any other way to
> do this.I just did not want to take the time to delete
> 1000 items one by one. But I guess from reading the other
> posts that is all I can do, as they are not
> truly "duplicates".
>
> The fact is now my question has changed to another issue
> regarding the same public "Client Contact List".
>
> 4.
> When I try to add another contact to an existing category,
> I get a new category of the same name and the new contact
> goes in there rather than adding the new contact to the
> original category and company name. How can I have all the
> individuals from the same company under the company name
> in the proper category like they were under Outlook 2000?
>
> 5.
> And if I ever get this straight again, do I have to re-
> share this folder for the changes to show for others as
> the folder is not "syncing" for those that it is shared to?
>
> Is there a phone support number for assistance with
> complicated issues like this? Or can I fax a print out to
> someone to show what my issues are? This is a major
> setback for my company since our Client Contact List is so
> fractured it is almost unuseable. I really need some help.
> >
> >"linda" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:704f01c3e6a1$d5c2ea70$a601280a@phx.gbl...
> >> I had multiple custom contact lists in Outlook 2000.
> When
> >> we went to Small Business Server 2003 I was upgraded to
> >> Outlook 2003. At first my multiple lists did not copy
> over
> >> so the Tech had to copy them individually. Then I had 3
> of
> >> each set. He deleted one set of each. I now have two
> sets:
> >> one in personal folders and one in public folders,
> because
> >> one of the lists is shared to others on the network. The
> >> custom categories did not save very well and when I
> tried
> >> to set them up again, it really squirreled up
> everything.
> >> Now when I try to add a new contact, even a contact from
> >> an existing company, I get a new category rather than
> >> adding to the other category, and the same company. I
> went
> >> from approximately 500-600 contacts in the multiple
> lists
> >> to over 1500 and there are 4 listings of a lot of the
> >> contacts. Do I have to ditch it all and start over or
> what?
> >> Our whole office depended on these lists. Now they are
> >> virtually useless. Does anyone have any ideas? The Tech
> >> says I will have to work thru them one by one.
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