Re: Service Pack 3 for Office XP

From: Joey Mojo (joey_at_mojo.com)
Date: 03/12/04

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    Date: Fri, 12 Mar 2004 17:06:07 -0500

    Hi,

    I'm having the same problem since installing Office XP SP3 2 days ago. Prior
    to SP3, I had installed every updates and fixes applicable to Office XP,
    with no problem whatsoever. I have 2 programs that trigger this annoying
    dialog box: The secret messenger for Outlook, which encrypts email sent with
    Outlook, and Norton AntiSpam. With Norton AntiSpam (NAS), the situation is
    even worse. When I try to use NAS to teach it which emails received are Spam
    and which are not, by clicking on the appropriate button, "This is spam" or
    "This is not spam", the dialog box immediately pops up. Once I click yes to
    allow NAS to proceed, NAS does its work but the Outlook interface becomes
    frozen. The only way out is to use Task manager and kill the Outlook
    process. So, in essence, Office XP SP3 has broken Norton AntiSpam.

    I have tried to uninstall and reinstall NAS to no avail. I have tried to
    uninstall and reinstall Office XP. If I apply SP3 to the new install, the
    situation remains the same. Norton AntiSpam does not work on my system with
    Office XP SP3.

    Not enough that we constantly have to apply fixes with Microsoft products,
    be it with every versions of Windows or Office, but getting our programs
    broken by these fixes on top of it all is more that I bargained for.

    I certainly hope that Microsoft will address these problems promptly.
    Moreover, instead of behaving like a dictatorship, they should consult with
    software vendors before issuing code that in effect breaks that of other
    vendors. Symantec is certainly not your mom and pop operation and one would
    assume that the offending code would have at least been shown to them before
    being issued publicly.

    Luc Marcil

    "Sue Mosher [MVP-Outlook]" <suemvp@outlookcode.com> wrote in message
    news:%23kU8DNDCEHA.712@tk2msftngp13.phx.gbl...
    > It is not possible to determine what program is triggering the security
    > prompt. Do you have antispam or antivirus programs? Any of those could
    very
    > well be affected. Check with the vendor for an updated version.
    > --
    > Sue Mosher, Outlook MVP
    > Author of
    > Microsoft Outlook Programming - Jumpstart for
    > Administrators, Power Users, and Developers
    > http://www.outlookcode.com/jumpstart.aspx
    >
    >
    > "Larry Bohen" <lbohen@audiobooksonline.com> wrote in message
    > news:10538smcgk9o79@corp.supernews.com...
    > > I have a similar problem that started just after I installed the Office
    XP
    > > Suite SP3 only the box pops up 3-4 times for every email I RECEIVE
    > (several
    > > hundred a day). I have Outlook 2002. As far as I can tell this page
    starts
    > > to explain what's happening:
    > > http://www.slipstick.com/outlook/ol2002sp3.htm#problems. It says that I
    > must
    > > have a COM add-in, VBA or published form which is triggering the
    security
    > > prompt.
    > >
    > > I only have one VBA program that I use to process our orders that uses
    > > Outlook to send emails. I am used to getting the popup whenever I send
    > email
    > > with this program, but I have never gotten the popup when receiving
    email.
    > > The author of the program assures me that it cannot be causing this
    > problem
    > > with Outlook.
    > >
    > > The above page doesn't explain how to find out which add-in is causing
    the
    > > problem. How do I find out?
    >
    >

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