Re: Powerpoint 2007 quits unexpectedly on linked mp3

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Hello,
If the music in mp3 format plays well in Windows media player, then it has
noting to do with the music. When you show the presentation, it will transfer
other apps to play the mp3 files before playing, so sometimes, it will
cousume a little memory to show your presentation.
Try to convert your PowerPoint to Flash and then view the Flash to check out
the music. There are many presentation such as Wondershare PPT2Flash Standard,
you can choose it to convert your presentation to Flash with one click. It's
an add-in of PowerPoint.
To learn more, you can go to the official site and have a try:
http://www.sameshow.com/powerpoint-to-flash.html

Hope it helps.


Bart Deschacht wrote:
Hi all,

We got a problem with one PC, Powerpoint 2007 terminates unexpectedly
when playing a show that has a linked mp3. The Mp3-file is in the same
dir as the PPT. The mp3 is on the second slide, and start automatically.

When the presentation starts, the first slide is shown correctly, but on
the transition to the second slide, the one with the audio on, the
second slide is briefly shown. And Powerpoint quits.

The same presentation plays correctly on another PC.

Presentations that are using embedded WAV-files are shown correctly.

We suspect the problem lies in the connection between Powerpoint and
MediaPlayer/DLL/???

Things we tried:
* installation SP
* repair of Office
* re-installatie Office + SP
* updating the audio-driver
alas to no avail.

What can we do to rectify this problem, apart from re-installing the OS?

regards,

Bart Deschacht

This is recorded in the eventlog:

Event-id:7003

ID: 3, Application Name: Microsoft Office PowerPoint, Application
Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014.
This session was terminated unexpectedly.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";>
<System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7003</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-08-26T15:24:37.000Z" />
<EventRecordID>303</EventRecordID>
<Channel>OSession</Channel>
<Computer>xxxxxxx.yyyyyyyyyyy.local</Computer>
<Security />
</System>
<EventData>
<Data>3</Data>
<Data>Microsoft Office PowerPoint</Data>
<Data>12.0.4518.1014</Data>
<Data>12.0.4518.1014</Data>
</EventData>
</Event>

PC
8GB
Vista Ultimate 64-bit
Office 2007 Standard

--
Message posted via http://www.officekb.com

.

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