Re: helvetica issue

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It tried replacing the registry key with my own, and that didn't help, so
maybe it's not the mapping.

I also tried the printer thing, and in fact, her default had a question mark
next to it when I went to replace fonts. I changed the default to a printer
that showed the printer icon, and it still messed up after a few minutes.
What else can I try?

"Steve Rindsberg" wrote:

Hey, you're not the famous "Some Guy on the Internet" are you?
I've been hearing about you for years. Nice to meet you finally. ;-)

It could be the mapping that's messed up, but it could also be a printer
driver issue.
Check to make sure the user's got a LOCAL printer driver installed and set
as default.
If the printer's one that includes Helvetica as a resident font, you'll
see a printer icon if you choose Format, Replace Fonts and look at the
upper list box for Helvetica.

If so, try setting a different default printer, one that doesn't have
helvetica resident, if only as a test

On Wed, 19 Dec 2007 11:47:00 -0500, Guy <Guy@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

I was just informed by our software guy that we actually don't have
Helvetica, and we have a font mapping that points Helvetica to Arial.
Now,
the Arial appears to be TT. She has no issues with Arial in
Powerpoint. So
it must be the mapping that's messed up right? Should I replace that
registry key?

"Troy @ TLC" wrote:

This is a font issue rather than an application issue. Few questions:
- what type of font (TrueType (TT) or PostScript (PS))?
- Because Helvetica is not a Windows standard font, how is it installed?

--
- Troy Chollar
- TLC Creative Services, Inc.
- A MS PowerPoint MVP
- Host of www.ThePowerPointBlog.com


"Guy" <Guy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:36EAF101-2850-4BDE-BB49-FEA201FECF4E@xxxxxxxxxxxxxxxx
Hello,

The default font for my company is Helvetica. I have a lady who,
when she
uses Helvetica with Powerpoint 2002, sometimes, the text scrunches all
together to the left of the slide. This makes it impossible for her
to
edit.
However, if you print it, it prints out fine. She is the only person
that
is having this issue and it happens in a lot of her presentations.
If she
changes the font to something else, it works fine. Has anyone ever
seen
this
before or have anything I can try to resolve this? I believe we've
tried
repairing and uninstalling and reinstalling office.






--
Steve Rindsberg
PPTFAQ: http://www.pptfaq.com
PPTools: http://www.pptools.com

.

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