Re: Product Key Problems
- From: Steve Rindsberg <abuse@xxxxxxxxxxxxx>
- Date: Sat, 02 Dec 2006 21:30:16 EST
In article <05FC82DE-5C21-4CBC-9815-5D1E5AEB8F0E@xxxxxxxxxxxxx>, Silvarbelle
wrote:
Hello--
Summary: Old computer died in June of 2006. Bought new computer July 2006,
along with MSOffice Student and Teacher edition 2003. Unfortunately, I was
called out of town and so the store I bought everything from promised to
install MSOffice and get everything going as a "free customer service". They
failed to inform me that I had to "activate" everything when I returned for
the computer.
I'm a student at ITT Tech, and I'm going to need my PowerPoint program.
Unfortunately, it tells me that my "trial version" expired August 31, and
when I try to "convert" to the full package deal, it refuses to accept my
product key code, telling me it isn't valid. I KNOW my MSOffice is
registered; I went through the registration wizard.
Is there anything I can do to fix this other than uninstall/reinstall? For
some reason, I get the feeling that if I uninstall MSOffice, I'll never get
it back, and I cannot afford to purchase another one.
Did you get an installation CD when you purchased Student and Teacher Edition?
If not, I'd think the dealer hasn't played fair with you.
-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
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