RE: Loading a presentation causes Powerpoint to shutdown...suspect

From: PPTMagician (PPTMagician_at_discussions.microsoft.com)
Date: 12/30/04 

Date: Thu, 30 Dec 2004 05:47:01 -0800

Hi Mark,

Any chance you're running XP? You might be able to use System Restore.
Click on Start, Programs, Accessories, System Tools, System Restore.

Glenna

"Mark A. M." wrote:

> Glenna,
> Thanks for trying to help. Unfortunately, I added several programs
> including AdAware, Spybot, Winpatrol and Noadware in an effort to combat
> spyware. I discovered that Noadware probably wasn't legit. and removed it.
> This is about when the trouble started.
> I no longer think the problem is with DLA since I have loaded files from
> other DLA formatted CDs into other programs without a problem. Even files
> on Word work OK.
> I ran the update for Office 2003 and also ran the repair Office program on
> the original Office 2003 CD. The problem still persists. I have sent the
> error notification to Microsoft and the reply says that the problem is with
> an installed driver. I checked Microsoft.com for updated drivers for Office
> and there were none. I'm running out of ideas. Any suggestions would be
> greatly appreciated.
> Mark
>
> "PPTMagician" wrote:
>
> > Hi Mark,
> >
> > Since it worked until recently, I'd start with "what did you change
> > immediately before it stopped working". Also, why would you suspect DLA?
> >
> > Glenna
> >
> > "Mark A. M." wrote:
> >
> > > I have been saving ppt files to a rewriteable CD that is DLA formatted. It
> > > has worked up until now. When I load a ppt presentation from the CD it
> > > causes the program to shut down. I suspect a DLA problem. I have
> > > reinstalled DLA and it doesn't seem to help. Any suggestions?

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