Re: Again-Still-Random Non-display of slides in PPT 2003
From: Paul Simmon (psimmon_at_yahoo.com)
Date: 06/16/04
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Date: Wed, 16 Jun 2004 06:49:47 -0700
All my presentations were previously saved using PPT XP/2002 with
all the published Office patches for that product. Upon opening the
2002/XP file with PPT 2003, I get the random non-display problem. I
then saved the presentation under PPT 2003 and re-opened it with the
same problem.
I then transferred the presentation to my then XP Pro/Office XP laptop
and
it played properly. I have since upgraded my laptop to Office 2003
with all the published updates including the previously mentioned
"critical" update and the presentation runs fine on my laptop.
My desktop already has this update.
Again, I am back to my original question. What is the difference in
my two computers? Yes, they have diffferent video cards the laptop
has a NVIDIA GeForce FX Go5600 and my desktop has a NVIDIA GeForce
FX 5200 Ultra. I reloaded the latest NVIDIA driver from the PNY site
onto my desktop and the dropped slide problem is still with me.
If it is the video driver, I wonder how COMPAQ got it right and PNY
did not?
Once again, I am looking outside the video box. What else is different
between the two machines? One has HT and the other does not-a
possibility. Both are on XP Pro and Office 2003 Pro with all the
published patches from Microsoft's support sites for the OS and
Office.The laptop is assembled by COMPAQ,
the desktop is homebuilt with an Intel D875PBZ motherboard, 1 GB RAM,
the latest Intel BIOS updates, and the NVIDIA 5200 card.
I checked the video driver stats on the two computers with the
following version levels reported:
The desktop 5200 is at level 5.6.7.2 dated 03/24/2004 and
the laptop 5600 is at level 5.4.0.1 dated 02/03/2004.
Note that the earlier update works and the later one does not.
If the video driver is responsible for the problem, it would seem to
me that the older driver would have the problem.
Your comments are appreciated. Thanks.
On Tue, 15 Jun 2004 18:34:01 -0700, "AmyM"
<AmyM@discussions.microsoft.com> wrote:
>Did you try opening and saving it from PowerPoint XP/2002, then transfering the file onto the 2003 machine? I would imagine you may lose any 2003-specific functionality, but it may be a work-around for you. Let us know.
>
>Amy
>
>"Paul Simmon" wrote:
>
>> I went to the PowerPoint 2003 Update site last week and applied all
>> updates that were listed. I just went back to the PowerPoint Update
>> link and received the message that I do not need any updates. My
>> PowerPoints still fail.
>>
>> Are there any other suggestions?
>>
>>
>> On Tue, 15 Jun 2004 09:09:52 -0700, Paul Simmon <psimmon@yahoo.com>
>> wrote:
>>
>> >To further clarify my experience with PPT 2003 randomly not showing
>> >slides in a presentation that was previously working under PowePoint
>> >XP/2002 and XP Home.
>> >
>> >I have received comments that I should get the latest video drivers
>> >from the vendor. I have done that with the same results of randomly
>> >not shown slides that are in the presentation. As I read the newsgroup
>> >messages, I noticed that the problem is being experienced on a number
>> >of computers having different video cards. So far I count three -
>> >ATI, my PNY GeForce 5200 Ultra, and one other unspecified.
>> >
>> >I just came across a Microsoft Knowledge Base article (Q327809) that
>> >referenced Intel Hyperthreading on P4 and the possibility of failure
>> >in some applications that implement HT functionality due to corrupted
>> >addresses.
>> >
>> >As a test, I ran the same presentation and others that are failing on
>> >my HT enabled desktop on my 6 month old COMPAQ ZD7058CL laptop with
>> >2.8 GHz P4 and no HT fitted out with XP Pro and Office 2003. ALl the
>> >patches and updates to XP and Office have been applied to both
>> >machines. The screen settings are also identical. The PowerPoints all
>> >ran without any problem. There has to be something more here than the
>> >video drivers. If it is only the video diver, then, at least three
>> >video card manufactures have got it wrong in the exact same way using
>> >the latest driver or an earlier one. (Unless the spec from Intel or
>> >Microsoft was wrong.)
>> >
>> >Is it possible that Microsoft did something in its Office 2003
>> >implementation of HT that the video cards do not like? Or is it
>> >possible that there is a problem in the interface between XP Pro and
>> >Office 2003?
>> >
>> >Is there any way to have Microsoft look into this problem?
>> >
>> >Any thoughts are appreciated.
>>
>>
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- In reply to: AmyM: "Re: Again-Still-Random Non-display of slides in PPT 2003"
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