Re: Reminder - Microsoft Responds to the Evolution of Community



IMO
Well of course the participation decreased.
Most were not moderated well if at all.
Those who did moderate the groups and questions raised lost patience with newbies.
The moderators became unhelpful trolls! and berated anyone
who asked a question that they deemed inconsistant with their worldview.
If a failure occured, then the user reported it but there was no where to turn when the people that took it on themselves
became irritating enemies of the new users.
Microsoft let it go merrily on, and it finally showed up in their product development with the release of MSOffice 2007.
Whoever thought that new menu system was a good idea should have been keel hauled and made to walk the plank!

Now someone is releasing a stealth malware to kill OE and
older versions of MSOffice starting with data corruption of the Save and Save with backup functions.
The program crashes frequently now and has become unstable.

If MS wanted to commit market suicide, well then it is well on the way to achieving that.
The next generation does better? HA! They don't even know when they Charlie Foxtrot their own products!

and d@mn, I did really like MS Office 2003 and previous versions.
Well, no one lasts as a competent company forever.
Sad really.


<nntp@xxxxxxxxxxxxx> wrote in message

Microsoft Office Evolves Community as Part of Office 2010 Launch:
As you know, this is a big year for Microsoft as we are launching the latest version of Office. Office 2010 is all about making it easy for you to get and use Office on your terms. Office 2010 lets you work from the office, from home, or at school across the PC, the Phone, and the Browser. You can purchase Office 2010 from retail, from our OEM manufactures when you purchase a new PC, or get it direct from Microsoft, faster than ever via a new software delivery mechanism called Click-To-Run.

And, we're working hard to provide you the customer support you want, when you want it. We are offering 1-year of technical support included in our Office Professional 2010 SKU. We are expanding and improving our community to provide free, 24/7 support. The details of this evolution are outlined below, but suffice it to say, we're really excited about this as it aligns with our Office 2010 vision of Office on your terms

What is Happening?
This message is to inform you that Microsoft will soon begin discontinuing
newsgroups and transitioning users to Microsoft forums.

Why?
As you may know, newsgroups have existed for many years now; however, the
traffic in the Microsoft newsgroups has been steadily decreasing for the
past several years while customers and participants are increasingly finding
solutions in the forums on Microsoft properties and third party sites. This
move will unify the customer experience, centralize content, make it easier
for active contributors to retain their influence, mitigate redundancies and
make the content easier to find by customers and search engines through
improved indexing. Additionally, forums offer a better user and spam
management platform that will improve customer satisfaction by encouraging a
healthy discussion in a clean community space. To this end, Microsoft will
begin to progressively shift available resources to the forums technology
and discontinue support for newsgroups.

In addition to offering a compelling online browser experience, for those
users who prefer to use an NNTP (newsgroup) reader to participate in the
newsgroups community, we have developed a solution called the NNTP Bridge
which allows a user to connect a variety of supported NNTP readers to the
forums they would like to participate in and continue having the NTTP reader
functionality. You can find instructions on how to download and set up the
NNTP Bridge here: http://connect.microsoft.com/MicrosoftForums/


When will this Happen?
Effective June 1, 2010 this newsgroup will be closed.

Where Should I go with the Closure of this Newsgroup?
Microsoft has a large selection of forums, many of which cover either the
same or closely related technologies to the ones found in the newsgroups.
The forums have seen amazing growth and are an excellent place to continue
the discussion. We recommend that you start with: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

Should you want to visit the other Microsoft Forums, please go to
http://www.microsoft.com/communities/forums/default.mspx

Who Should I Contact with any Questions?
Send any questions about the process, recommended forums and timing to
NNTP@xxxxxxxxxxxxx



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