Re: University's Office 2002/XP Pro. installation failed OGA [0x80180101]

Does Office Updates have any logging like Windows Update?


On 3/25/2007 11:42 AM PT, Ant wrote:

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine today with updates for Windows, Office, SAV, etc. I installed the OGA ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see below for the copy and paste).

Here's the catch. This computer was given to him (lucky!!) by the university/school when he retired/resigned a few years ago (in 2003 probably based of Office version). I don't know how the IT department installed his OS (not OEM), software, etc. and if they ever had to activate them. I am pretty sure this is a legit copy since why would a school install an invalid one?

Is there a fix for this? I did not see any ways to activate again, but is it wise to do that since MS might kill it if it is not valid (don't have the original CDs/DVDs)?

Thank you in advance.


Copy and paste of the failed OGA check in IE6.0 SP1:
Validation Results Validation Results This computer has failed validation. Expand for details.

Microsoft Office XP Professional:

Validation Incomplete: Office Must Be Activated
The validation process could not be completed because your copy of Microsoft Office has not been activated.

Activate Office now
Start any Office application. The activation wizard will walk you through the steps required to activate Office.
For additional instructions, or if you have problems activating Office and Office applications, visit knowledge base article # 828958. To learn more about benefits of product activation, visit the How to Tell site.
I was unable to activate Office
If you are unable to activate Office by following the steps above or using the methods in the knowledge base article, the copy of Office on your computer may be counterfeit or may have been installed incorrectly.

What could prevent activation?
If your computer is new, the copy of Office installed on your computer may be counterfeit or may have been incorrectly installed.
If Office was installed or upgraded on an existing computer:
The copy of Office you installed on your computer may be counterfeit.
A third party, such as a repair shop, may have installed Office incorrectly or used a counterfeit copy.
[0x80180101]



Hide details

[0x80180101] Counterfeit software can expose you to spyware and viruses
Counterfeit software can open the door to viruses, spyware, and other vulnerabilities that can destroy data and capture your personal information.

Web sites offering cheap or "free" software and hacks can infect computers, leaving them vulnerable.
Make sure your software is genuine to avoid the risks associated with counterfeit software.
Maintain the reliability of your Office software through access to Product Support and convenient access to the latest Office updates.
Additional Links
Common validation failure scenarios.
Review frequently asked questions
Report suspected piracy
View a printable report
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