Re: Problems with Windows Update should not be charged to report.

Go Renee....!!!

I've had the same problems with: Security Update for Publisher 2003 (KB894542)
and Update for Outlook 2003 Junk Email Filter (KB921580).

And in response to Chuck's allegations of '...mal-ware, trojans or
viruses...', I have Windows Live OneCare installed on my machine. It he's
right, then I need to look for better security software...:o)
--
barny


"ReneeFox" wrote:

How presumptuous and judgmental of you, Chuck; that wasn't even close to an
educated or credible response. It very well could depend on which release
year of Windows you're running on those computers, which release year of
Office Professional 2003, what hotfixes have been applied, etc. Like I said,
this isn't the first time this has happened, and software vendors have a
habit of changing registry locations all the time. A simple way to prove
what I'm saying is by running Windoctor inside Norton Utilities; it finds
missing registry keys all the time and tells me they have been moved. My
version of Windows XP Professional, for instance, is quite different than the
same product created a couple of years later (including SP2 on the CD).
Perhaps you should do a little more research before passing judgment on
anybody. What works for one configuration doesn't necessarily work for
another. I certainly didn't do anything for those updates to fail locating
the product id. Shame on you for wagging your finger at me without knowing
the particulars of my software, or your lack of understanding the facts in my
case.

I could tell you an interesting stories about this concerning Microsoft
Visual Studio .NET 2003, a class I was in, and the variety of the same
products that held up my class project for a week. Microsoft created 2
different versions of the same product on CD's, gave them to the school
without telling anybody one version wasn't compatible with the other, and all
hell broke loose when a few people could not get to an ASP.NET application we
were working on together. So, tsk, tsk, tsk, on you for thinking that was an
accurate or intelligent response!

"Chuck Davis" wrote:

Renee,

Tsk! Tsk! All of the updates that you are complaining about have been
automatically installed on all 26 computers in our club's classroom. In
addition, my own two computers have all updates automatically installed.
There must be some mal-ware, trojans, viruses or third party add-ins on your
computer that are causing the problem.

It is hardly worthy of a suggestion.


"ReneeFox" <ReneeFox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:66D78412-198B-45C6-8F58-5FC13C863B25@xxxxxxxxxxxxxxxx
It is really frustrating when downloads from Windows or Office Update
sites
have a problem installing themselves, and I have nowhere to report the
problems. This isn't the first time this has happened, but it NEVER
happened
before 2004 and I'm wondering why developers are getting so sloppy with
updates. Plus, why should I pay $35 to tell Microsoft that something in
the
update package can't identify my product id for Office Professional 2003
programs (Publisher to be specific) which have been on my computer for 2
years. Pulease! Also, those silly messages saying that the update was
unsuccessful don't help anybody. I had to download the hotfix and run it
manually to see exactly what the problem was. Outlook 2003 Junk-Email
Filter
update has the same problem, and from my own software development
experience,
I can tell that whatever you call your update packages are probably
looking
in the wrong place for the product id for both products. I bet $100,000
that
if I manually run what I downloaded for Outlook 2003, I get directed to
the
same error message in C:\Program Files\Microsoft
Office\Office11\1033\Setup.chm. I can't tell you how many times those 2
updates have downloaded and installed; it was obnoxious and interrupting
other things I was doing. I finally told Automatic Updates to stop telling
me
to download/install those products since someone at Microsoft has made a
programming error for both Office 2003 products. Geesh!

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