Re: Office 2003 SP2

Okay - one last time in little words so you understand.

Your post said for "someone else" with a highspeed connection should
download SP-2, burn it and give you a copy.

Jaisy's response said for YOU to connect via a highspeed connection,
download it and copy it to a CD.

I guess my reading skills survived New Year's Eve.

Now go away.


--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| Okay Milly Staples just want to start your year out right, I posed my
| same question to Microsoft managers and below is a recent response
| from Jaisy!! As I recall I poised exactly what jaisy is suggesting I
| do....!
|
| But according to you, what Jaisy is suggesting is an illegal copyright
| infringement, right from the horses mouth..... Now don't you look
| silly.....
|
| Bye the bye I do care to take you up on this. I forwarded a copy of
| your response & Jaisy's response to the microsoft legal group....It
| appears to me that neither of you know what the he.. your talking
| about.
| Cheers & Happy New Year
|
| ***********************************************************
| Hello David,
|
| Thank you for contacting Microsoft Online Customer Service.
|
| I understand that you wish to obtain Office 2003 Service pack 2
| update on CD since it takes a long time to download it on your
| computer. I realize the importance of the issue.
|
| As a Customer Service Representative, I can assist you with the
| support options available with your Microsoft product.
|
| I would like to inform you that Office 2003 Service pack 2 update is
| not available on CD. I recommend that you download the update from a
| computer having a high speed Internet connection and copy it to a CD
| and then install it on your computer.
|
| David, I hope you find the above information helpful. If you have any
| further questions, please contact us again.
|
| Thank you for using Microsoft products and services.
|
| Jaisy
| Microsoft Online Customer Service Representative
|
| If you have any feedback about your Online Customer Service
| experience, please send an e-mail to my manager, Sujith Sadasivan, at
| managers@xxxxxxxxxxxxx
| **********************************************************
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Okay - I see now. You prefer to obfuscate the plain issue where you
|| explicitly inquired about someone else downloading the patch for you,
|| supplying you with the CD once downloaded, and then installing the
|| CD of the downloaded and redistributed patch to get around the long
|| download time for YOU, and then backtracking while denying your
|| original post stating your intentions. My response to you indicated
|| that this would not be legal. You then responded with hems and haws
|| about how you would like to use a "creative" solution. Now you deny
|| the obvious request in in the first post that you made.
||
|| There is nothing in the MVP designation that authorizes me or not to
|| state the EULA requirements that appear on every Microsoft patch or
|| update. You can read them for yourself. I simply pointed out the
|| plainly stated legalities which you can read for yourself in the
|| EULA.
||
|| You, sir or madam, are incapable of excusing yourself. You want to
|| end this converation about whether it is legal or not to ask someone
|| else to download a patch for you and give it to you? Fine. If you
|| want to take it further with my MVP status, we can always submit the
|| original converation to Microsoft for THEIR interpretation, which I
|| am sure will coincide with mine.
||
|| Care to take me up on this?
||
|| --Â?
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, 41db14 asked:
||
||| I know what I wrote in the original text. Its quite apparent you
||| didnââ?¬â?¢tââ?¬Â¦..My beginning statement starts with ââ?¬Å?My
||| question is�, and it ended with a question mark (?) It does
||| not say that I have
||| already asked anyone
||| at this point to do anything, nor have I done anything, at this
||| juncture.
||| It was merely a simple question.
|||
||| I was under the impressions that MVP types were suppose to be
||| friendly and helpful. You violate that impression. You set an
||| accusatory tone by
||| implying I had already breached the MS redistribution policy. I
||| refer you to your initial response to me. And to your last response
||| ââ?¬Å?Now tell meââ?¬Â¦.ââ?¬Â? continues with an ââ?¬Å?in your
||| face attitude�.
|||
||| In your apparent haste to try to impress me with your legal prowess,
||| you glaringly omitted your legal position on my most recent
||| scenario.
||| Where I
||| clearly state that I would be performing the entire download
||| process�.the
||| only role the other party may play is in the use of their phone
||| line.
||| You
||| see I can jump to irrational conclusions to, by assuming
||| you�re a lawyer��..and you know what we all
||| think about lawyers�
|||
||| Any further response from you is not warranted or requested.
|||
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Your own words - quoted directly from the original post - which you
|||| can read at the bottom of this reply:
||||
|||||||| My questions is if the Office 2003 SP 2 is not available on CD,
|||||||| can I have someone who has a faster internet access download
|||||||| the Office 2003 SP 2 update onto a RW-CD on their PC and then
|||||||| I can install the update onto my PC from that CD?
||||
|||| Now, tell me again how you did not request that someone else do the
|||| download for you and provide you with the disc - the exact
|||| definition of redistributing software?
||||
|||| --Ã?Â?
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, 41db14 asked:
||||
||||| Perhaps you missunderstood....? I never said or implyed that
||||| "someone else" would do the download and send the patch to me!
||||| "I" personally would perform the download process (no risk to
||||| anyone else). The entire chain of custody would be mine. All I
||||| would be useing is their highspeed internet access method to
||||| obtain the patch for "my" PC. If it would make MS feel better I
||||| will make sure that no one is in the house during the time of the
||||| download...!
|||||
||||| I am surprised that you have jumped to the conclusion that I may
||||| be engaging in some illegal/criminal activity by violating
||||| Microsoft's policies about redistributing.......again thanks for
||||| your input
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| There is no Office 2003 XP Pro.
||||||
|||||| You have Windows XP Professional which the Office XP patch would
|||||| not touch. Office System 2003 Professional will not use any of
|||||| the Office XP patches either.
||||||
|||||| If you are asking someone to download the SP-2 patch and then
|||||| send it to you, you are requesting that someone else (no risk to
|||||| you) violate Microsoft's policies about redistributing their
|||||| software or patches. It is illegal and I am surprised that you
|||||| insist it is simply a "creative workaround."
||||||
|||||| As I have said before, wait until the end of November to order
|||||| the CD. There is nothing "critical" in SP-2 that warrants
|||||| immediate installation.
||||||
|||||| --Ã?â??Ã?Â?
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, 41db14 asked:
||||||
||||||| Milly,
||||||| I have legal copies of both Windows XP Pro & Office 2003 XP Pro
||||||| installed...so pehaps the CD is not useless...?
|||||||
||||||| I would not consider it a ("breach of Microsoft's terms to
||||||| redistribute any of the > patches that they provide"), simply
||||||| because I would not be redistributing the patch it would be for
||||||| my own use and consumption. The only thing I would be doing is
||||||| using a differerent source (faster internet) to obtain a patch
||||||| that I am legally entitled to.
|||||||
||||||| If MS hadn't created a patch that takes over five hours to
||||||| download, only to find out that the dowload was unsucessfull
||||||| then perhaps one wouldn't have to resort to creative ways to
||||||| obtain the patch.
|||||||
||||||| With all of the problems I have read that others are
||||||| experiencing regarding this patch I think I will hold off...
||||||| Thanks for your input
|||||||
||||||| "Milly Staples [MVP - Outlook]" wrote:
|||||||
|||||||| If you have no Office XP programs installed, the CD is useless.
|||||||| You will need to wait for the Office 2003 SP-2 CD to be
|||||||| available, typically 6-8 weeks after the SP is released for
|||||||| download.
||||||||
|||||||| Further, it is a breach of Microsoft's terms to redistribute
|||||||| any of the patches that they provide.
||||||||
|||||||| Check back at the end of November.
||||||||
|||||||| --Ã?Æ?ââ?¬Å¡Ã?â??Ã?Â?
|||||||| Milly Staples [MVP - Outlook]
||||||||
|||||||| Post all replies to the group to keep the discussion intact.
|||||||| All unsolicited mail sent to my personal account will be
|||||||| deleted without reading.
||||||||
|||||||| After furious head scratching, 41db14 asked:
||||||||
||||||||| Problem & questions regarding the Office 2003 Service Pack 2.
||||||||| My internet access speed of 26.4kbps it would take over 5+
||||||||| hours to download the Office 2003 SP2 service pack!
|||||||||
||||||||| I was informed that the Office 2003 SP2 update is not
||||||||| available on a CD but the Service pack 3 is and includes the
||||||||| SP2 update.
|||||||||
||||||||| I ordered and received the SP3 CD,
||||||||| however the CD is "Office XP Professional (Service Pack 3)"
||||||||| It does not indicate that it is "Office 2003 Service Pack
||||||||| 3"...? The CD is - OFFICE 10 with two folders/ executable
||||||||| files Fullfile - SP3CDFF.exe
||||||||| STANDARD - SP3CDOP.exe
|||||||||
||||||||| There is no read me or text file with installation
||||||||| instructions on the CD....? When you click on either file, a
||||||||| window pops up asking where you want to install the extracted
||||||||| files....?
|||||||||
||||||||| The problem concern I have is,....I already have "OFFICE 11"
||||||||| installed!!!... I recall the last fiasco with windows SP2
||||||||| update,
|||||||||
||||||||| I suspect that if I attempt to install either of these files
||||||||| it will overwrite an undo my OFFICE 11 installation......?
|||||||||
||||||||| I have attempted to download the SP2 update after 5 hours of
||||||||| downloading it indicated that the download was unsuccessful!
|||||||||
||||||||| My questions is if the Office 2003 SP 2 is not available on
||||||||| CD, can I have someone who has a faster internet access
||||||||| download the Office 2003 SP 2 update onto a RW-CD on their
||||||||| PC and then I can install the update onto my PC from that CD?


.

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