Re: Office Installation Fails

Thanks, but I ran the cleanup programme and everything seemed to go OK. When
opening an office programme, I now get the message "This action is only valid
for products that are currently installed" when clicking the shortcuts. When
I go straight to the main office .exe files on my hard drive, the programme
begins to open the freezes.
Outlook is a little different and when trying to start, the error message
says that map132.dll is missing or corrupt.

Looks like things are getting worse! If I uninstall Office completely and
reinstall am I likely to lose my files, Outlook contacts etc?

"Susan Ramlet" wrote:

> Hi, Andy,
>
> Did you try using the Windows Installer Cleanup Utility and re-installing
> Office 2003? That often resolves issues with corrupt setups.
>
> 290301 - Description of the Windows Installer CleanUp Utility:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp
>
> --
> Susan Ramlet
> MVP - Office
>
> Please reply to the newsgroups where others may benefit.
>
>
> "Andy" <Andy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:D17E51E1-C7A4-4149-92F0-B7A6CDF77A38@xxxxxxxxxxxxxxxx
> > Currently have two office 2003 pro updates to install and the installation
> > process continually fails. I have run Detect and Repair, which gets part
> way
> > through the process and comes back with a message saying that the setup
> > failed.
> > Have tried other things such as saving the downloads manually, but they
> will
> > still not install, and done the usual registry scans etc.
> >
> > No problems with installing XP updates so assume some part of office is
> > corrupt. Have also worked through
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;304498 with no
> > success...
> >
> > Short of re-installing the whole of 2003, am stuck, HELP!
>
>
>
.

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