Re: Office Installation Fails

No, you won't lose your files.

After running the cleanup program, did you re-install Office? You have to
re-install it after doing that.


--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Andy" <Andy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6D02B0C8-FCBB-4D87-8865-A6040008A89B@xxxxxxxxxxxxxxxx
> Thanks, but I ran the cleanup programme and everything seemed to go OK.
When
> opening an office programme, I now get the message "This action is only
valid
> for products that are currently installed" when clicking the shortcuts.
When
> I go straight to the main office .exe files on my hard drive, the
programme
> begins to open the freezes.
> Outlook is a little different and when trying to start, the error message
> says that map132.dll is missing or corrupt.
>
> Looks like things are getting worse! If I uninstall Office completely and
> reinstall am I likely to lose my files, Outlook contacts etc?
>
> "Susan Ramlet" wrote:
>
> > Hi, Andy,
> >
> > Did you try using the Windows Installer Cleanup Utility and
re-installing
> > Office 2003? That often resolves issues with corrupt setups.
> >
> > 290301 - Description of the Windows Installer CleanUp Utility:
> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp
> >
> > --
> > Susan Ramlet
> > MVP - Office
> >
> > Please reply to the newsgroups where others may benefit.
> >
> >
> > "Andy" <Andy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:D17E51E1-C7A4-4149-92F0-B7A6CDF77A38@xxxxxxxxxxxxxxxx
> > > Currently have two office 2003 pro updates to install and the
installation
> > > process continually fails. I have run Detect and Repair, which gets
part
> > way
> > > through the process and comes back with a message saying that the
setup
> > > failed.
> > > Have tried other things such as saving the downloads manually, but
they
> > will
> > > still not install, and done the usual registry scans etc.
> > >
> > > No problems with installing XP updates so assume some part of office
is
> > > corrupt. Have also worked through
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;304498 with no
> > > success...
> > >
> > > Short of re-installing the whole of 2003, am stuck, HELP!
> >
> >
> >


.

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