Re: Installation of Microsoft XP SP3 unsuccessful

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Hi, bulldog,

Download the Office XP SP-3 full-file version here:

http://office.microsoft.com/en-us/assistance/HA011525351033.aspx

Try installing it yourself (without using Office Update) and see if that
resolves the issue.


--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"bulldog" <bulldog@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7A5C0446-0F3F-4572-8D27-0693FAD2985D@xxxxxxxxxxxxxxxx
> Microsoft Office Update said I needed Office XP Service Pack 3. This was
> after I downloaded Office XP 2002.
> I agreed to the download and got a message saying download was
unsuccessful
> but Microsoft Office Update site now says:
>
> REQUIRED UPDATES
> Your Office products are up-to-date!
> See list of products supported by Office Update
>
> Office XP Service Pack 3 (English version)
>
>
> 0 KB / Already Downloaded
>
> 0 KB / Download Time = 0 min at your connection speed
> Show description
>
> Office Update still says I need to update other updates but insists I must
> update Office XP Service pack 3 first even though it appears to have
> downloaded.
>
> I have a feeling my computer may have older version of Outlook Express and
> Frontpage but they are not listed when I check control panel / add /
remove
> programs. (I did see some folders under C drive under program files but
was
> unable to delete them as got message:
>
> 'Cannot delete Outlook Express: It is being used by another person or
> program. Close any programs that might be using the file and try again'
>
> Can anyone help me in simple terms as I am a computer novice?
> Thanks,
> Sean


.



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