Re: Office 2003 Pro updates
- From: "Toni" <Toni@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 20 Aug 2005 03:45:02 -0700
thanks...this worked!!! i appreciate you putting the article with the post
because i didn't have the cleanup utility. thanks so much
toni
"Dev" wrote:
> It looks like the Installer Patch files for the Office application are
> damaged. To resolve this issue you need to reinstall Office2003 on the
> computer. I am sure you'll get the same error if you try unisntalling it
> from the Add/Remove programs window. Hence we need to use the "Windows
> Installer Cleanup Utility" to uninstall the version of Office on the
> computer. Follow the article mentioned below to successfully reinstall
> Office and fix issue.
>
> You receive the "This patch package could not be opened" error message in an
> Office program -
> Article ID : 295823
>
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;295823
>
> BTW, hope you have the Office 2003 CD to reisntall it once you uninstall it
> from the computer. ;-)
>
>
> "Toni" <Toni@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:11B0DD9B-1CA5-4886-8E2D-F5E815CF02F4@xxxxxxxxxxxxxxxx
> >I attended IU for school and was able to download Office 2003 Pro through
> >the
> > school since they have a contract with MS. However, I am unable to
> > download
> > automatically or manually the updates. I keep getting the following error
> > message:
> > The Office Update site is unable to check for updates on this computer.
> > This
> > may be happening because of one of the following reasons:
> >
> > You do not have administrative privileges for this computer.
> > There is a network problem and the detection catalog used by the Office
> > Update site failed to download. Go back to the Downloads home page and try
> > running detection again.
> > Windows Installer patch files (.MSP files) from previously applied Office
> > updates are missing from the \Windows\Installer hidden directory on your
> > computer. MSP files are stored on your computer after update installation
> > completes because they need to be referenced for future update operations.
> > If
> > the files are missing you will not be able to apply Office updates. You
> > may
> > also be unable to uninstall Office products as a result of the same
> > problem.
> > Please contact Microsoft Product Support Services for assistance.
> > You installed Office updates in the past and then upgraded from Windows
> > Installer version 1.0 to Windows Installer version 1.1. For more
> > information
> > see the KB article Windows Installer May Prompt for Install Source if
> > Unavailable.
> >
> > I have also tried to run "detect and repair" with the error message:
> > This patch could not be opened. Verify that the patch package exists and
> > that you can access it, or contact the application vendor to verify that
> > this
> > is a valid Windows Installer patch package.
> >
> > IU will not give support and I can't afford to pay for support through MS.
> > Please help!!
> >
>
>
>
.
- References:
- Office 2003 Pro updates
- From: Toni
- Re: Office 2003 Pro updates
- From: Dev
- Office 2003 Pro updates
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